Programme Manager - Commercial Development & Delivery Services

Croydon Council; Greater London; On-site; GBP 66,000 - 69,000; Full time

Benefits offered by this job

LGPS pension

31 days annual leave + Bank Holidays

Flexible working options

Employee Assistance Programme

Job summary

Croydon Council is seeking a Programme Manager to join the Commercial Delivery team on a Fixed Term / Secondment basis. 36 hours per week, based in Croydon, to drive Town Centre Regeneration and related transformation initiatives.

The role reports into the Programme Director and works with Heads of Service, finance teams and suppliers to deliver governance, reporting and delivery outcomes. You will lead large, complex, cross‑organisational programmes with strong stakeholder engagement, risk

Qualifications

• Experience in fast-paced, complex environments.
• Strong communication with senior stakeholders.
• Experience leading large-scale, cross-organisational programmes.

Responsibilities

• Provide secretariat support for the programme.
• Produce and oversee project reporting (Verto).
• Track actions and maintain governance logs.
• Maintain risk and issue registers and document management.
• Support governance improvements and reporting to stakeholders.

Skills

Programme management

Project methodologies

Commercial & financial principles

Governance

Leadership

Communication & influence

Strategic delivery

Cross‑organisational programmes

Tools

Verto

Job description

Job Description

Salary range: Grade 17 £66,378 - £68,784 p.a. plus fantastic benefits

Contract: Fixed Term /Secondment

Hours of work: 36 hours per week

Location: Croydon

This is an exciting time to join the Commercial Delivery team at Croydon Council, working across a programme of Transformation initiatives including corporate priorities, as well as supporting the Croydon Town Centre Regeneration Programme. These workstreams will deliver a range of commercial projects across the borough, and also a diverse range of regeneration projects delivering improvements in the public realm, highways and community activation to deliver social and economic impact.

About The Role

We are recruiting a Programme Manager who will report into the Commercial Development and Delivery Services Programme Director and support the Town Centre Regeneration Programme Manager and the wider programme teams.

The role holder will work with Project and Regeneration Managers, Heads of Service and wider Council departments (e.g. Finance, service teams) as well as suppliers and funders.

The role supports the governance required to deliver the programme and there will be some opportunities to implement incremental improvements in governance processes. Key day to day activities include; secretariat support, project reporting (Verto), actions tracking, maintaining risk and issue registers, document management. See the job description for the full description.

What We Are Looking For

We are looking for an experienced and motivated individual with success in a fast-paced and complex environment with:

• Strong experience of programme and project methodologies
• Commercial and financial principles (value creation, cost modelling, risk)
• Governance and decision-making in complex organisations
• Leadership and team management capability
• A proactive, problem-solving approach with attention to detail
• Strong communication and influencing skills, with the ability to work with senior stakeholders
• Strong ability to translate strategic vision into organisation-wide delivery
• Experience of leading large-scale, complex, cross-organisational programmes

Why join us?

This is an exciting opportunity to shape how Croydon delivers its housing investment, ensuring residents benefit from safe, high-quality homes and services. You will be part of a professional, supportive team, driving real impact for local communities. Our benefits include:

Benefits

• Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.
• Career Development: We invest in our staff and support their development.
• Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.
• Family Friendly provisions: Generous maternity leave and family leave provisions
• Work Life Balance: Options for flexible and agile working options in line with service demand
• Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change.

About Us

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key Business Plan Outcomes

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.

The Successful candidate will be subject to a DBS check, if the role requires one.