Programme Manager (12-month FTC)

M3USA; Abingdon; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Doctors.net.uk, a part of M3 EU, is seeking a Programme Manager to deliver first-in-class digital campaigns and continually improve delivery services. You will drive profitability, streamline processes, and ensure an outstanding client experience across global and UK campaigns.

In this hybrid role, you will lead planning, execution, and delivery, liaison with clients, and collaborate with Operations and Client Partnership to craft strategies, manage budgets, and uphold quality across all

Qualifications

• Educated to degree level (life sciences or project management desirable).
• Minimum of 2 years working in a project focused role.
• Strong communication skills – oral and written.
• People person who can work with different teams.
• Proactive and passionate about delivering great customer service for external and internal clients, with a desire to exceed expectations.
• Strong ability to prioritise workload.
• Enthusiastic team player who aims to exceed objectives.

Responsibilities

• Lead the planning, execution, and delivery of complex global and UK digital campaigns.
• Serve as the main client contact, managing expectations and satisfaction.
• Develop and implement project strategies that align with client goals and industry standards.
• Oversee project budgets and financial accountability.
• Implement rigorous quality control to meet regulatory requirements and company standards.
• Collaborate with Operations and Client Partnership to deliver integrated solutions.

Skills

Communication skills

People skills

Customer service

Time management

Team player

Education

Degree (life sciences or project management)

Job description

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

Job Description

The Programme Manager’s aim will be to deliver first in class digital campaigns. They will also contribute to continually improving our delivery service - ensuring our programmes are profitable, our processes and procedures are efficient, and our clients have an outstanding experience working with us.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Project Management: Lead the planning, execution, and delivery of complex global and UK digital campaigns, ensuring alignment with client objectives and timelines.
• Client Liaison: Serve as the main contact for clients, managing expectations, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
• Strategic Oversight: Develop and implement project strategies that align with client goals and industry standards, driving innovation and best practices within the agency.
• Budget Management: Oversee project budgets, ensuring efficient resource allocation and financial accountability.
• Quality Assurance: Implement rigorous quality control processes to ensure all deliverables meet regulatory requirements and company standards.
• Cross-Functional Collaboration: Work closely with internal teams, including Operations and Client Partnership, to deliver integrated solutions that meet client needs.

Qualifications

• Educated to degree level (life sciences or project management desirable)
• Minimum of 2 years working in a project focused role
• Strong communication skills - oral and written
• People person - can work with different teams
• Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
• Strong ability to prioritise workload
• An enthusiastic team player with the desire to exceed objectives

Additional Information

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

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