Programme Manager

Jagex: The RuneScape Company; Cambridge; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Healthcare, including Dental Plan

Discretionary annual performance bonus

Minimum 6% pension contributions

Life Insurance

Enhanced family leave policies

Flexible working hours

25 days annual leave + Bank holidays

Job summary

Jagex: The RuneScape Company is seeking a Programme Manager in Cambridge to lead the Player Value & Subscriptions Programme. This role focuses on transforming our subscription platform to enhance player value across RuneScape.

You will coordinate teams to ensure cohesive delivery and drive new revenue levers across the business. The position offers flexible working options and a strong commitment to creating an inclusive workplace.

Qualifications

• Proven experience delivering complex, multi-workstream programmes to time, quality and budget in a fast-paced environment.
• Strong stakeholder management experience across technical, commercial and product teams.
• Familiarity with subscription platforms or payment systems is desirable.

Responsibilities

• Lead the end-to-end delivery of the Player Value & Subscriptions programme.
• Drive the transformation of Jagex's subscription platform.
• Coordinate teams to ensure complex moving parts are connected and delivered.

Skills

Stakeholder management

Programme delivery

Project management

Experience in gaming or entertainment

Job description

Fixed Term contract opportunity lasting until the end of July 2027.

Location: Cambridge, UK – This position offers flexible working options, including predominantly remote work. Applicants should ideally be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.

Want to lead a high-impact programme that connects platform transformation, player value and commercial growth?

We're looking for a Programme Manager to lead the Player Value & Subscriptions Programme at Jagex, a cross‑studio initiative focused on transforming our subscription platform and unlocking new ways to grow player value across RuneScape and Old School RuneScape.

This is a high‑impact role at the centre of a complex, commercially significant programme. You'll drive delivery across technical, commercial, product, finance, marketing, production and game teams, helping bring structure, clarity and momentum to work that touches multiple areas of the business.

What you'll be doing

• Lead the end‑to‑end delivery of the Player Value & Subscriptions programme, aligning cross‑studio workstreams so teams move together towards clear, shared outcomes.
• Drive the transformation of Jagex's subscription platform, supporting the integration of a fit‑for‑purpose system across multiple go‑to‑market phases.
• Own holistic programme delivery across time, quality and budget, spanning both platform integration workstreams and new commercial initiatives.
• Coordinate technical, commercial and go‑to‑market teams to ensure complex moving parts are connected, prioritised and delivered cohesively.
• Support the creation and execution of new revenue levers that grow player value and improve subscription performance across the business.

What we're looking for

• Proven experience delivering complex, multi‑workstream programmes to time, quality and budget in a fast‑paced environment.
• Demonstrable ability to operate at both programme level and delivery detail, creating structure where needed and unblocking progress when required.
• Strong experience bringing rigour, frameworks and delivery discipline to ambiguous programmes without letting process slow down outcomes.
• Strong stakeholder management experience across technical, commercial and product teams.
• Background in technology, consumer‑facing digital products or subscription‑led businesses; gaming or entertainment experience would be a strong advantage.
• Familiarity with subscription platforms, payment systems or go‑to‑market integration programmes would be highly desirable.

What we offer

• Private Healthcare, including Dental Plan.
• Discretionary annual performance bonus.
• Minimum 6% pension contributions.
• Life Insurance.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Inclusion & Accessibility Statement

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you are invited to interview.

Right to Work Statement

This role is only open to applicants who have the permanent right to work in the UK. We are unable to provide or take over visa sponsorship for this position, either now or in the future. Applicants must therefore be able to demonstrate their ongoing eligibility to work in the UK without the need for employer sponsorship.