Programme Manager

Cushman & Wakefield New Zealand Ltd; Birmingham; Vor Ort; GBP 60.000 - 90.000; Vollzeit

Zusammenfassung

Cushman & Wakefield is seeking a Programme Manager to oversee client Real Estate programmes within the PMO. You will lead multi‑discipline teams, align stakeholders, and ensure governance and delivery against commitments across global and EMEA accounts.

You will develop standardised planning tools, manage risks, budgets and communications, and drive continuous improvement in programme management practices for high‑value client engagements.

Qualifikationen

• Degree in Real Estate or Programme Management, or 3+ years relevant experience.
• Strong organisational and stakeholder engagement abilities.
• Ability to manage multiple projects and governance across programmes.
• Experience with budgeting, risk, and change control processes.
• Excellent communication and collaboration skills.

Aufgaben

• Kick off new projects and lead steering committees across levels.
• Develop and translate client strategy into deliverables.
• Manage risk, governance, and escalation mechanisms.
• Plan timelines, milestones and budget with stakeholders.
• Develop reporting tools and maintain stakeholder communications.
• Facilitate training and develop playbooks and governance documents.

Kenntnisse

Strong organisational skills

Stakeholder engagement

Programme management know-how

Change management

Communication skills

Ausbildung

Degree in Real Estate / Programme Management

Tools

Governance tools

Risk management tools

Jobbeschreibung

Job Title Programme Manager

Job Description Summary

Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 53,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory. The objective of the role is to deliver operational management of client Real Estate programmes within the Programme Management Office (PMO). This position works closely with various global and EMEA clients, third parties and diverse cross-functional stakeholders within Cushman & Wakefield to advise, plan, mobilise, deliver and track multifaceted deliverables. This includes, but is not limited to, developing and maintaining standardised programme planning and control systems, ensuring effective integration and communication across stakeholders, driving momentum and alignment of programme activity, managing risk and escalations, implementing robust compliance and governance protocols and providing programme oversight and support. A Consultant at Cushman & Wakefield provides excellent professional service to clients and is key to the day-to-day delivery of client activity. The expectation is that the successful candidate will be able to lead existing client accounts, including project teams, with minimal instruction and support mobilisation of new or complex accounts when required.

Key Responsibilities

• Kick off new projects and support new programmes by leading steering committee, working group and subject specific meetings across all levels of seniority and ensuring meeting governance is in place throughout.
• Support the development of client strategy, ensure this is translated into achievable programme deliverables and gain buy in.
• Ensure critical success factors, goals and objectives are approved, robust and effectively communicated to create successful change culture.
• Support identification of stakeholders, resourcing gaps, stakeholder risk and appointed decision makers, ensure Roles and Responsibilities are communicated and understood.
• Engage programme and project teams and develop and manage communication plans across all channels, including knowledge sharing, programme updates, confidentiality, access and media management.
• Ensure early risk identification mechanisms are in place, manage the Risk Register, mitigating actions and escalations.
• Lead all subject matter experts to develop, review, integrate and commit to programme phases, tasks and deliverables to create a master programme plan, own the plan throughout the programme.
• Engage operational teams to review any in-flight projects or programmes that will affect or be affected by programme activities and ensure well planned integration activities.
• Plan and agree programme timeline, critical dates, milestones and slack.
• Develop budget and cost plan in line with financial stakeholders, manage business case approval workflow.
• Employ change control mechanisms to govern scope creep and alignment.
• Employ change management mechanisms to ensure continued engagement of sponsors, project teams and end users.
• Develop and issue reporting, tracking and communication tools and updates to align to the communications plan and ensure stakeholder engagement and alignment.
• Develop and implement early and post programme feedback mechanisms to ensure the programme is successful, implement iterative process improvement.
• Facilitate training and onboarding throughout the programme.
• Develop and / or facilitate development of Playbooks, process documentation and governance tools to capture best practice and future operations.

Person Specification

• Degree in relevant Real Estate and / or Programme Management field or 3+ years of relevant experience.
• Strong organisational skills.
• Ability to engage with diverse stakeholders at all levels of an organisation and support decision making processes.
• Strong communication and organisational skills to motivate and engage project teams.
• Willingness to take ownership and solve problems to ensure deliverables are met, including escalation.
• Knowledge of Programme Management tools and methodologies, ability to build and deliver governance and control across multiple projects concurrently.
• Ability to understand and follow complex oral and written instructions.
• Experience of organising a wide range of events.
• Highly motivated with a focus on delivering excellence for clients.
• Some commercial awareness, ability to contribute to financial success through execution of client billing.
• Ability to stay current in own field and pursues opportunities to demonstrate expertise.
• Shows professionalism and collaboration qualities, is a team player and shares best practice with others.
• The ability to work independently and allocate tasks consistent with business goals.

Equal Opportunity

Cushman & Wakefield is an Equal Opportunity / Aff…

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected veteran status.

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.

Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier‑free workplace.

If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.

About Cushman & Wakefield

INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award‑winning culture.

For additional information, visit www.cushmanwakefield.com