Programme Manager

M3; Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join the M3 team as a Programme Manager, responsible for leading impactful digital campaigns within the healthcare industry. You will collaborate with teams to enhance client experiences, manage project budgets, and drive innovation in service delivery. This role offers a unique opportunity to contribute to cutting-edge healthcare solutions.

Benefits

25 days annual leave

Participation in a company bonus scheme

Group Life Cover 4x salary

Pension 4%/4% employee/employer contributions

Vitality after probation

Staff discount scheme

Discounted gym membership

Qualifications

• Strong communication skills – oral and written.
• Proactive and passionate about delivering great customer service.
• Strong ability to prioritise workload.

Responsibilities

• Lead the planning, execution, and delivery of complex global and UK digital campaigns.
• Serve as the main contact for clients, managing expectations and ensuring satisfaction.
• Oversee project budgets, ensuring efficient resource allocation and financial accountability.

Skills

Communication

Teamwork

Customer Service

Time Management

Job description

Company Description

About the business division:

This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 245,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world-class sponsored pharmaceutical content and doctors’ own user-generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career.

Job Description

The Programme Manager’s aim will be to deliver first in class digital campaigns. They will also contribute to continually improving our delivery service - ensuring our programmes are profitable, our processes and procedures are efficient, and our clients have an outstanding experience working with us.

Essential Duties And Responsibilities

Including, but not limited to the following:

• Project Management: Lead the planning, execution, and delivery of complex global and UK digital campaigns, ensuring alignment with client objectives and timelines.
• Client Liaison: Serve as the main contact for clients, managing expectations, addressing concerns, and ensuring satisfaction throughout the project lifecycle.
• Strategic Oversight: Develop and implement project strategies that align with client goals and industry standards, driving innovation and best practices within the agency.
• Budget Management: Oversee project budgets, ensuring efficient resource allocation and financial accountability.
• Quality Assurance: Implement rigorous quality control processes to ensure all deliverables meet regulatory requirements and company standards.
• Cross-Functional Collaboration: Work closely with internal teams, including Operations and Client Partnership, to deliver integrated solutions that meet client needs.
  
  

Qualifications

Competencies:

• Strong communication skills – oral and written
• People person – can work with different teams
• Proactive and passionate about delivering great customer service for both external and internal clients, with a desire to exceed expectations
• Strong ability to prioritise workload
• An enthusiastic team player with the desire to exceed objectives
  
  

Additional Information

Benefits:

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4%/4% employee/employer contributions
• Vitality after probation
• Staff discount scheme
• Discounted gym membership
  
  

About M3 EU

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.