Programme Lead

CMC Partnership; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading consultancy is seeking an experienced Programme Lead for digital transformation with expertise in Microsoft Dynamics 365. The role involves leading complex programmes within social housing and care environments, requiring strong communication and leadership skills along with a comprehensive understanding of enterprise architecture. This is a hybrid position based in London.

Qualifications

• Extensive experience in leading complex, multi-year digital transformation programmes.
• Proven delivery of CRM and compliance solutions integrated with housing management solutions.
• Strong programme planning and interdependency management skills.

Responsibilities

• Lead the overall transformation programme and maintain executive engagement.
• Develop and maintain an interdependency and resource plan.
• Coordinate ongoing technology delivery roadmap development.

Skills

Microsoft Dynamics 365

Communication

Leadership

Stakeholder Engagement

Job description

Programme Lead

Role: Programme Lead - Digital Transformation

Location: Hybrid Working with on site working Bradford/London

Type of Role: Contract (Subject to determinationanticipated to fall outside IR35)

Start date: 01 December 2025

Duration: 1 year initial period, with one possible 12 month extension (optional)

Clearance: BPSS check only

Ref: CR/005591

The opportunity!

CMC is looking for an experienced Programme Lead for a public authority agency. The successful applicant will have extensive knowledge and experience leading complex, multi-year digital transformation programmes in regulated social housing and care environments.

What You'll Do?

• Lead the overall transformation programme. Drive alignment and prioritisation across Data, Technology and Change teams.
• Maintain executive engagement and ensure regular, effective communication with the Executive Team and support reporting to Board.
• Enterprise Architecture Governance: - Provide architectural oversight and chair governance forums when required.
• Solution Implementation: - Work with clients preferred Microsoft Dynamics 365 vendor.
• Specific deliverables tbc but include compliance solution, CRM, case management
• Lead the design and delivery of a property hierarchy and customer record with the data and business teams.
• Strategic Road mapping and Planning: -Coordinate development of ongoing technology delivery roadmap.
• Develop and maintain an interdependency and resource plan.

About you

You must be able to demonstrate the following skills/experience:

• Extensive experience in leading complex, multi-year digital transformation programmes in regulated social housing and care environments
• Proven delivery of Microsoft Dynamics 365-based CRM and compliance solutions integrated with existing housing management solutions
• Deep knowledge and experience of housing and care technology solutions
• Deep understanding of enterprise architecture governance, including leading appropriate governance forums
• Strong programme planning and interdependency management across HR, finance, housing, and customer platforms
• Demonstrated ability to operate independently at senior leadership level, engaging executives and resolving complex programme issues
• Excellent stakeholder communication and leadership skills.

Role is anticipated to be offered on a hybrid working basis, the exact working arrangements will be confirmed at client interview stage.

Applicants should be aware that notwithstanding any level of clearance, successful candidates will also be subject to an HMG Baseline Personnel Security Standard Check

Who we Are

CMC is an award winning SME specialising in business transformation. We work with a wide range of customers across the UK and beyond. Our goal is to build genuine, mutually beneficial relationships underpinned by honesty, respect and clarity. CMC is made up of a community of like-minded people: committed, collaborative and passionate about what they do. We work with our customers, building on our collective strengths, to explore, evaluate and achieve together.

As a CMC Associate you'll be an integral part of an inclusive and welcoming organisation where we value everyone's contribution and the unique perspective that people from all backgrounds can bring. Come join us as we continue to celebrate and embrace diversity, equality and inclusion.

CMC is a people focussed organisation. We are an Employee Ownership Trust (EOT) owned by its employees, which means we all play a part in shaping, contributing and enjoying in our success.

'Putting People at the heart of Change'