Programme Director (O2C Business Transformation)

RS Group plc; Corby; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Programme Director to lead their Order to Cash business transformation. This role involves driving process harmonization, managing multiple initiatives, and ensuring stakeholder alignment. The ideal candidate will have extensive experience in change management, project leadership, and stakeholder engagement, particularly in global ERP processes. Join a dynamic team committed to innovation and excellence, where your leadership will make a significant impact on the organization’s future. This is an exciting opportunity to shape the future of business processes in a collaborative environment.

Qualifications

• Significant experience leading complex change/transformation projects.
• Understanding of GPO structures and stakeholder engagement.

Responsibilities

• Develop the plan for the O2C workstream with milestones and processes.
• Manage risks and control changes post-approval.
• Report on project milestones and budget to senior leadership.

Skills

Project Management

Stakeholder Engagement

Change Management

Leadership

Communication

Education

Bachelor's Degree

Master's Degree

Tools

ERP Systems

Project Management Software

Job description

Programme Director (O2C Business Transformation)

Location: UK (London, Manchester, or Corby) or Haarlem, Netherlands

Work Arrangement: Hybrid working, with international travel

We are seeking an experienced Programme Director to partner with our Global Process Owner (GPO) in delivering our O2C business transformation programme, focusing on aligning global people activity, processes, and technology around Order to Cash.

You will bring expertise in hands-on project management and influencing globally dispersed stakeholder groups to deliver results and focus teams effectively.

Join us to be part of a dynamic team committed to working as one and making every day better. If you have a proven track record in business transformations within a matrix organization and are ready to make a significant impact, we want to hear from you!

The Role

This role will drive the Process and Operational Excellence Programme specifically for the Order to Cash (O2C) workstream, in conjunction with the Global Process Owner for O2C. It involves process harmonization, standardization, and alignment with the GBS Strategy.

The GPO role for O2C is newly established and encompasses a broad scope of initiatives including establishing the function, defining governance, driving process harmonization, performance improvements, and preparing for system and technology changes.

The role holder will support the GPO, manage multiple initiatives, track activities, coordinate projects, and ensure stakeholder alignment.

Responsibilities Include

• Develop the plan for the O2C workstream, including milestones, deadlines, and processes
• Design, implement, and evolve project and change management capabilities
• Create cross-functional workstreams to achieve programme objectives
• Identify critical roles for successful system, data, and process changes
• Develop and monitor the programme budget, including risk allowances
• Manage risks and control changes post-approval
• Ensure business requirements are incorporated into system designs
• Facilitate workshops and drive adoption of new processes and tools
• Report on project milestones, health, and budget to senior leadership
• Provide strategic and tactical leadership for prioritization and resource management
• Troubleshoot issues and develop solutions
• Handle ad-hoc projects as needed

Key Behavioural Competencies

• Champion change with a growth mindset and support organizational readiness
• Convey a vision, energize teams, and deliver results
• Demonstrate strong leadership, influence, and sense of urgency
• Manage multiple complex projects, delegate responsibilities, and lead teams
• Be resilient, challenge the status quo, and offer innovative solutions
• Promote core values and foster innovation, teamwork, and integrity
• Lead and develop high-potential talent
• Demonstrate PMO leadership and deliver business results

Experience We Will Be Looking For

• Significant experience leading complex change/transformation projects, especially around global ERP processes
• Understanding of GPO structures and stakeholder engagement
• Knowledge of global shared service processes and controls, O2C preferred
• Experience with different project methodologies
• Excellent organizational, communication, and interpersonal skills for change management
• Experience managing teams within a matrix structure
• Ability to balance attention to detail and strategic vision
• Cross-functional experience is highly desirable

At RS Group, we’ve been solving engineering problems for over 80 years, turning challenges into opportunities. We are committed to making a positive impact through our purpose of making amazing happen for a better world. Join us to think big, do more, and unleash your brilliance!