Programme Director – Digital Outpatient Transformation | Barts Health NHS Trust

Barts Health NHS Trust; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A major healthcare provider in London is seeking a Programme Director to lead their Digital Outpatient Transformation initiative. This role focuses on enhancing outpatient services through digital solutions and effective stakeholder collaboration. The ideal candidate will have significant experience in digital transformation in healthcare, strong leadership skills, and a clear vision for optimizing services. Join us in shaping the future of healthcare delivery.

Benefits

Flexible working options

Inclusive work environment

Career development opportunities

Qualifications

• Proven experience in leading large-scale healthcare transformation projects.
• Strong understanding of digital healthcare solutions and models.
• Exceptional communication skills for stakeholder engagement.

Responsibilities

• Lead the Digital Outpatient Transformation initiative effectively.
• Establish programme structure and ensure successful delivery of resources.
• Implement operational improvements via digital initiatives.

Skills

Leadership

Stakeholder collaboration

Digital transformation

Change management

Education

Relevant degree or equivalent experience

Job description

Are you an accomplished leader with a passion for driving digital transformation in healthcare? We are looking for a dynamic and visionary Programme Director to spearhead our Digital Outpatient Transformation initiative, shaping the future of outpatient services across our group of hospitals.

As Programme Director, you will play a pivotal role in planning, delivering, and evaluating the ambitious Digital Outpatients programme. Working closely with internal and external stakeholders, you will lead the charge to optimise outpatient services through cutting-edge digital solutions, improving patient care, clinician support, and staff experiences.

Interview date: Friday 12th September 2025

· Establish the programme’s structure, resources, and expertise to ensure successful delivery.

· Standardise processes and develop business cases for potential centralisation where beneficial.

· Implement operational improvements through digital initiatives such as DrDoctor, Patients Know Best, Hybrid Mail, digital letters, and forms.

· Lead discovery and design workstreams to develop multi-year transformation plans and explore automation opportunities.

· Align the programme with the strategic direction of the Trust and secure future business case funding.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We need a highly skilled and experienced leader who can communicate a clear vision, collaborate effectively with stakeholders, and navigate the complexities of large-scale transformation projects. Your expertise will be vital to delivering an optimised, digitally driven outpatient service that meets the expectations of patients and the needs of clinicians.

This is your opportunity to lead a transformative programme within a progressive and innovative Trust. You will be part of a team dedicated to delivering impactful change and improving healthcare delivery through technology.

If you’re ready to make a difference and lead the transformation of outpatient services, we want to hear from you. Take the next step in your career and join us in shaping the future of healthcare.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 12 Aug 2025