Programme & Design Assistant (GOVT/CENTRAL/MON TO FRI)

APBA TG HUMAN RESOURCE PTE. LTD.; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A public service organization in Glasgow seeks a creative individual to support workshop planning, event design, and user research. Responsibilities include organising workshops, synthesising insights, and creating visual content. Candidates should have a degree in a related field and be proficient in Microsoft Office and basic design tools. Strong communication skills and attention to detail are essential for this role.

Qualifications

• Degree in any field preferred.
• Good writing and communication skills.
• Interest in Design Thinking and user research.

Responsibilities

• Assist with workshop planning and logistics.
• Support insight mapping and reporting.
• Develop visual content for internal programmes.
• Coordinate events and maintain documentation.

Skills

Creative thinking

Organisational skills

Effective communication

Proficiency in Microsoft Office

Basic design skills

Education

Degree in Design, Communications, or Social Sciences

Tools

Canva

CapCut

Adobe Premiere Pro

Job description

Job Description

We are looking for a resourceful and creative individual to support service journey reviews, workshop planning, and event design in a public service setting. You will work with two teams – Service Journey Review (SJR) and Service Excellence (SE) – on key initiatives related to stakeholder engagement, user research, design, and coordination.

Key Responsibilities

1. Workshop & Stakeholder Engagement Support

• Assist with planning and logistics for workshops (e.g. co-creation, ideation sessions).
• Take notes and help document discussions and outcomes.
• Organise raw ideas into themes and support basic insight synthesis.

2. Insight Synthesis & Research

• Support the mapping of user personas, journey maps, and pain points.
• Help summarise qualitative data and workshop findings for reporting.

3. Design & Multimedia Support

• Assist in developing visual content (e.g. posters, presentation slides, videos) for internal programmes.
• Maintain consistency in branding and quality across digital and print collaterals.

4. Event and Admin Coordination

• Support the planning and execution of events and meetings, including logistics, registration, and vendor liaison.
• Maintain well-organised shared folders and working documents.

Job Requirements (Preferred)

• Degree in any field (Design, Communications, Social Sciences, or related fields preferred).
• Good writing and communication skills.
• Proficient in Microsoft Office and basic design tools (e.g. Canva, CapCut, Adobe Premiere Pro).
• Interest or basic knowledge in Design Thinking and user research.
• Organised, detail-oriented, and a team player with a service mindset.