Programme Delivery Manager - INSIDE IR35 Contractor for 6 months

Safran Engineering Services; Pitstone; On-site; GBP 75,000 - 110,000; Full time

Benefits offered by this job

Early finish on Friday

Onsite canteen

Job summary

Safran Engineering Services in the United Kingdom seeks an experienced Programme Delivery Manager to lead a major engineering and quality services programme in collaboration with Safran Electrical & Power. You will oversee mobilisation, deployment and ongoing management of a multi-disciplinary team to meet customer satisfaction and delivery performance.

This role emphasises governance, risk management and executive reporting, with responsibility for up to 22 engineers and PMO resources across

Qualifications

• Experience managing engineering or technical services teams.
• Experience mobilising or scaling teams of 15+ resources.
• Strong customer-facing stakeholder management skills.
• Experience in aerospace, defence or regulated industries.
• Commercial awareness including forecasting, utilisation and resource planning.
• Proven track record managing risks, escalations and customer expectations.
• Ability to operate independently with minimal supervision.

Responsibilities

• Lead mobilisation and ramp-up of engineering and quality resources.
• Manage customer demand, capacity planning and resource forecasting.
• Act as the primary customer interface for service delivery activities.
• Coordinate recruitment, onboarding and deployment of resources.
• Monitor service performance, utilisation and customer satisfaction.
• Manage programme risks, issues and escalations.
• Lead weekly and monthly governance reviews.
• Develop recovery plans for resource gaps and delivery issues.
• Maintain programme reporting, KPIs and dashboards.
• Support commercial discussions, change requests and growth opportunities.

Skills

Engineering management

Programme delivery

Stakeholder management

Resource forecasting

Governance

Risk management

Customer interface

Recruitment coordination

Aerospace industry experience

Commercial awareness

Job description

Requirements

Safran Engineering Services is seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme supporting Safran Electrical & Power.

This is not a traditional project management role.

You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.

The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.

Key Responsibilities

• Lead the mobilisation and ramp-up of engineering and quality resources
• Manage customer demand, capacity planning and resource forecasting
• Act as the primary customer interface for service delivery activities
• Coordinate recruitment, onboarding and deployment of resources
• Monitor service performance, utilisation and customer satisfaction
• Manage programme risks, issues and escalations
• Lead weekly and monthly governance reviews
• Develop recovery plans for resource gaps, demand increases and delivery issues
• Maintain programme reporting, KPIs and performance dashboards
• Support commercial discussions, change requests and growth opportunities

Success in This Role

Within the first six months, you will:

• Successfully manage the ramp-up of engineering and quality resources
• Establish robust governance and reporting
• Maintain strong customer satisfaction
• Ensure resource demand and capacity remain aligned
• Identify and mitigate delivery risks proactively
• Create a scalable operating model capable of supporting future growth

Other points/ attributes and skills that will come of use

• Ramp-up experience - Proven delivery of 10 + personnel
• Stakeholder management - Able to manage customer, engineering, quality and leadership teams effectively
• Commercial awareness - Understands revenue, utilisation, margins and scope control
• Ownership mentality - Brings solutions and fights problems
• Recruitment knowledge - Experienced in hiring, onboarding and workforce planning
• Risk management - Identifies issues early and drives mitigation
• Executive communication - Can confidently present status, risks and recovery plans to senior leaders
• Influencing skills - Challenges unrealistic demands
• Organisation and governance - Maintains clear reporting, actions, forecasts and dashboards
• Aerospace/engineering experience - Understands realities of technical resource delivery and customer environment

Requirements

Essential

• Experience managing engineering or technical services teams
• Experience mobilising or scaling teams of 15+ resources
• Strong customer-facing stakeholder management skills
• Experience in aerospace, defence or regulated industries
• Commercial awareness including forecasting, utilisation and resource planning
• Proven track record managing risks, escalations and customer expectations
• Ability to operate independently with minimal supervision

Desirable

• Experience within an engineering services or consultancy environment
• Resource delivery or workforce planning experience
• Contractor and subcontractor management experience
• Knowledge of quality and engineering delivery environments

Benefits

• Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday
• Onsite canteen