Programme Delivery Manager

Celestra; Milton Keynes; On-site; GBP 65,000; Full time

Job summary

Celestra is seeking a Programme Delivery Manager in Milton Keynes to oversee client projects from start to finish. The ideal candidate will have extensive project management experience, especially in the hospitality and retail sectors, coupled with a strong capability in client relationship management. This role offers an exciting opportunity to impact high-profile projects while benefiting from an array of employee perks including a bonus scheme, private medical insurance, and career development opportunities.

Benefits

Bonus Scheme

Pension Contributions

Cycle to Work Scheme

Private Medical Insurance

Tech Payment Scheme

Brilliant Discounts

Fresh Fruit Delivery

25 days holiday, increasing to 28 days

Modern Offices

Employee Assistance Programme

Qualifications

• Experienced in leading complex projects in hospitality and retail.
• Proficient in managing budgets and financial health during project delivery.
• Strong ability to build and maintain client relationships.

Responsibilities

• Own the full project lifecycle, ensuring on-time and on-budget delivery.
• Act as the main point of contact, managing client relationships.
• Deliver clear project updates on progress, finances, and risks.

Skills

Project Management

Leadership

Relationship Building

Problem Solving

Financial Management

Job description

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Programme Delivery Manager, Milton Keynes

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Client:

Celestra

Location:

Milton Keynes, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

751da47301f6

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

• Full Time
• Up to 65k Inclusive of Car Allowance (£500 per month)
• Posted 24 June
• Closing 31 July

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

About the Role:

As Programme Delivery Manager at Celestra, youll lead the end-to-end delivery of multiple client projects, ensuring they are completed on time, within scope, and on budget. Managing a portfolio of key clients, youll play a vital role in driving successful outcomes and building strong commercial relationships. This is a great opportunity for a results-driven project manager to take ownership of high-impact programmes in a fast-paced environment.

What Youll Do:

• Lead Project Delivery: Own the full project lifecycle, ensuring on-time, on-budget delivery.
• Client Relationship Management: Act as the main point of contact, building strong client relationships and ensuring satisfaction.
• Planning & Risk Management: Use Celestras standards and Kronus methodology to set timelines, manage risks, and drive execution.
• Financial Oversight: Manage budgets, monitor P&L, and oversee accurate invoicing and billing.
• Performance Reporting: Deliver clear project updates on progress, finances, and risks to clients and stakeholders.
• Resource Coordination: Allocate and prioritise resources across multiple projects for timely delivery.
• Team Leadership: Mentor and lead project teams to deliver high-quality results.
• Process Optimisation: Improve internal processes to boost delivery speed and quality.
• Business Development: Support sales by identifying growth opportunities within existing accounts and new prospects.
• Cross-Functional Collaboration: Partner with internal teams to ensure seamless project execution.
• Continuous Improvement: Drive ongoing improvements in delivery, efficiency, and client experience.

What Youll Bring:

• Project Management Expertise: Experienced in leading physical complex projects, particularly in the hospitality and retail sectors
• Leadership: You have experience leading both office-based and remote teams, fostering collaboration and maintaining high performance across multiple projects.
• Technically Proficient: A solid understanding of IT solutions, especially EPoS implementations, with the ability to lead technology-driven projects.
• Strong Relationship Builder: You excel in building and maintaining long-term client relationships, particularly with senior-level clients, and can navigate complex client needs with ease.
• Problem Solver: You have a can-do attitude and are able to proactively address challenges, providing creative solutions that ensure successful project outcomes.
• Financially Savvy: Proven ability to manage budgets, ensure profitability, and maintain financial health throughout project delivery.
• Results-Oriented: You are driven by results, focused on delivering projects on time, on budget, and with exceptional quality.
• Travel Willingness: Holds a full UK license and is willing to travel, including overnight stays.

What We Offer:

Bonus Scheme & Pension Contributions

Cycle to Work Scheme Plus seasonal health perks like free flu jabs and eye tests on us.

Private Medical Insurance Including 24/7 digital GP access, so youre covered round the clock.

Tech Payment Scheme In partnership with Currys, spread the cost of your next must-have gadget.

️ Brilliant Discounts Enjoy savings on the high street, in restaurants, and on your travels

Fresh Fruit Delivery every week, plus breakfast and lunch on site

25 days holiday, increasing to 28 days after 3 years service plus all the UK bank holidays off.

Modern Offices With pool table, ping pong, and our very own pub garden for a proper summer BBQ.

On-Site Treats A daily coffee van to perk you up, and an ice cream van when the suns out.

Recognition & Rewards From Star of the Month to Team Hug and spontaneous shout-outs

Team Socials From team parties to charity fundraisers, theres always something going on.

Employee Assistance Programme (EAP) 24/7 confidential support, whatever life throws your way.

Career Development Ongoing professional development and clear internal progression routes

Holiday Trading Fancy a bit more time off? You can buy extra holiday anytime through the year.