Programme Delivery Lead - Engine by Starling

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company at the forefront of banking technology as a Programme Delivery Lead. In this pivotal role, you will oversee the successful implementation of innovative SaaS solutions for global banking clients. Your expertise in project management and client relations will be essential as you lead cross-functional teams, ensuring that delivery timelines are met while fostering strong partnerships. With opportunities for international travel and a hybrid working model, this position offers a unique chance to make a significant impact in the fintech landscape. Embrace the challenge and be part of a mission to transform banking worldwide.

Benefits

33 days holiday

Extra day off for birthday

Annual leave increases with service

Paid volunteering time

Enhanced pension scheme

Life insurance

Private Medical Insurance

Generous family-friendly policies

Retail discounts

Cycle to Work initiative

Qualifications

• 5+ years in client-facing roles, particularly in consulting or technology.
• Experience in delivering complex programmes in financial services.

Responsibilities

• Manage delivery teams for client implementations ensuring timely execution.
• Collaborate with clients to understand their needs and provide solutions.

Skills

Client Management

Project Management

Communication

Financial Services Knowledge

Agile Methodologies

Education

Bachelor's Degree

Relevant Certifications

Tools

Agile Tools

Project Management Software

Job description

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Programme Delivery Lead - Engine by Starling, London

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Client:

Starling Bank

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

63efea340ba7

Job Views:

6

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. Our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

Some travel (including international) is likely to be necessary depending on the client and nature of the engagement.

We also have the opportunity available for people in this role to take up a secondment to Dubai for ~12 months - this is not mandatory, there's an option to opt in or out in the application form.

About the Role

This role will put you at the heart of Engine’s Delivery function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery across a number of workstreams as well as managing a small team of product consultants.

You’ll work with clients and systems integrators to understand the client requirements and share expert knowledge in the Engine platform, aiming to help global banking organisations tackle their problems with a technology centred approach. You will be the programme lead, bringing your project management and product knowledge to ensure a successful implementation of the Engine platform. You will be expected to have an in-depth knowledge of banking and technology to support client needs, you’ll also work closely with the Engine engineering teams to feedback feature requests, and localisations.

What you'll get to do

• Manage the Engine delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the Engine implementation through all stages of the delivery lifecycle
• Build strong relationships with the client and partner teams at all levels
• Work closely with the programme’s solution architects and engineers on the localisation and configuration of the Engine Platform
• Use your understanding of the Engine product to bring the necessary knowledge to teams in different locations round the world
• Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements
• Work with the wider Engine team, with specific domain knowledge, to present a clear and compelling solution to the client
• Lead on demos of the product to clients
• Work with the Engine Product team to ensure product documentation is kept up to date
• Support with testing, iterative build process and go live for the client
• Support local integration work by bringing Engine and Starling knowledge

Requirements

• You have worked in client facing roles, in a consulting role, or at a technology company. With around 5 or more years of experience.
• You have some experience in financial services and technology delivery
• You have experience delivering complex programmes through all stages of the delivery lifecycle
• You can rapidly understand client problems and present solutions in a structured and informative manner
• You are a strong communicator and have experience of working with clients or senior stakeholders
• We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 45 minute ‘get to know you’ with one of the Delivery Team
• 1 hour with one of our Programme Delivery Leads and the Chief Delivery Officer
• 45 minutes with one of the Engine Management team
• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.