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Programme Coordinator (Undergraduate) (77043-0425)

University of Warwick

Coventry

On-site

GBP 25,000 - 35,000

Full time

Yesterday

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Job summary

An established industry player is seeking a proactive Programme Coordinator to join their dynamic team. This role offers a unique opportunity to provide exceptional administrative support within a world-class educational environment. You'll thrive in a busy setting, delivering top-notch customer service while managing various tasks that enhance the student experience. If you are passionate about education and eager to contribute to a supportive team culture, this position is perfect for you. Join a community that values growth, collaboration, and innovation.

Benefits

Attractive pension scheme

26 days holiday plus Christmas closure

Excellent learning and development opportunities

Savings on a wide range of products and services

Generous parental leave policy

Onsite childcare facilities

Flexible working options

Qualifications

Experience in delivering excellent customer service in a team.
Strong administration skills with attention to detail.

Responsibilities

Provide high-quality administrative support for undergraduate programmes.
Manage information quickly and accurately in a busy environment.

Skills

Customer Service

Problem-Solving

Administration Skills

IT Literacy

Education

Bachelor's Degree

13 hours ago Be among the first 25 applicants

University of Warwick provided pay range

This range is provided by University of Warwick. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About The Role

For informal queries, please reach out to Shawnna Pomeroy (Assistant Programme Manager) at shawnna.c.p.pomeroy@wbs.ac.uk.

This role sits with the WBS Undergraduate Office’s Service Team, and focuses on providing world-leading service and high quality administrative support for Warwick Business School’s undergraduate programmes.

This is a varied role which involves a wide range of activities across our degree programmes. This is a good opportunity to gain experience in a range of areas, working in a friendly and supportive team with a strong learning and development culture.

This role would be joining the team at an exciting time, during an ongoing programme of change and improvement aimed at maximising our service quality and providing the best possible experience to our students.

About You

Customer skills and a proactive approach are vital. We are looking for individuals who thrive when working in a busy environment, have strong problem-solving skills and who can adapt to change quickly.

If you are passionate about delivering a great service to students, can manage information quickly and accurately, and enjoy working in a team environment then we’d love to hear from you.

You will have experience of delivering excellent customer service through effective team working and be able to demonstrate the ability to work effectively in a matrix organisational context.

Evidence of well-developed administration skills and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and with attention to detail.

For further information regarding the skills required for this role please see the personal specification section of the attached job description.

About The Department

Warwick Business School (WBS) is a world-class business school at the heart of a world-class University, challenging assumptions and championing business as a force for good. From the pioneering research we undertake, to the students we help to shape, we are for the Change Makers who will impact the world for the better.

We were the first UK business school to be triple accredited by the major bodies (EQUIS, AMBA, AACSB) and our courses consistently rank highly – view all of our rankings here.

However, we’re more than our rankings and we’re proud to be different. We’re down to earth and approachable, and we want WBS to feel like home to our students, our staff and our alumni community. We look to provide a stimulating and fulfilling work environment for all. One where you will feel supported and encouraged to grow professionally; developing your knowledge, skills, confidence and career.

The Undergraduate Office manages WBS’ Undergraduate degree programmes, from areas such as student services to international mobility to quality assurance and many more.

We’re a friendly, professional team which strives to create a supportive environment where everyone can grow, learn and achieve their best.

Our vision

Our Vision Is To Be Europe’s Leading University-based Business School, Developing Transformational Ideas And People That Shape How We Do Business. This Vision Is Supported By Our Three-fold Mission

To develop cutting-edge research that leads debate and deepens our understanding of the practice of business and management
To provide a transformational learning experience, enabling our stakeholders to realise their full potential
To work in partnership with policy and practice, both in terms of our research and teaching activities, to catalyse the impact of our work.

Everything we do is underpinned by our CORE values and driven by a commitment to a Change Maker mindset. We look for this shared commitment across our staff and student community.

Change Makers see the bigger picture. Thinking beyond themselves and their environment, they’re open to other viewpoints and consider the ripple effect of what they do on a personal, social, and commercial level. They’re driven by having the biggest positive impact and a focus on the greater good.
Change Makers challenge the norm. Challenging the status quo and not just accepting things at face value is when real impact and change can be delivered.
Change Makers have the drive as well as the vision. It’s one thing having a vision but having the drive and work ethic to realise a vision is another matter. Change Makers relentlessly pursue every possible solution in order to achieve their goals.

Our CORE values

We challenge, we embrace different perspectives, and we think creatively to build our future.
We’re open to different perspectives, talking to stakeholders, listening to feedback, embracing change and pushing forward for the better.
We’re not satisfied with standing still, and never stop looking for ways to improve. Constantly evaluating, we don’t stop when we’ve achieved one thing; we use all of our initiative, drive and resourcefulness to achieve more.
At a world class university and a globally recognised business school, excellence is a given. There are no half measures at WBS.

About The University

Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK*, with 92% of our research assessed to be ‘world leading or internationally excellent’**.

You'll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.

QS World University Rankings 2024
Research Excellence Framework 2021

To find out more about us visit our website.

How to Apply

CLOSING DATE: Sunday 11th May 2025 at 23:55 (GMT)

To apply, please click ‘Apply’ below and submit an application form by the closing date.

Please plan for any potential delays as you will not be able to submit an application form past this deadline (even if you opened the form at, say, 23:30).

You will have to attach a CV and a cover letter.

Your CV should include your employment history (including your most recent employment), your education history, and any other relevant experience.
Your cover letter should explain your motivations for applying to the role. It should also explain, using examples, how you meet each of the essential and desirable criteria detailed in the Job Description PDF document below. Please note that all essential criteria must be met by candidates who are invited to interview.

Please see here for guidance on writing a cover letter. We highly recommend using individual criteria as headers and explaining below, using examples, how you meet the criterion, though you are free to format the letter as you wish.

To streamline our hiring processes, we can only accept applications submitted via our official careers webpage, warwick-careers.tal.net.

Interview Date: TBC
Start Date: TBC

What we Offer

We will provide you with a great range of benefits, which include an attractive pension scheme, 26 days holiday plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. We offer a generous maternity/paternity/adoption/parental leave policy, and onsite childcare facilities.

We recognise the importance of a healthy work/life balance and offer you access to flexible working, for more information click here.

We are proud to say that we are a Living Wage employer.

If you are considering relocating to the UK, read our Relocation Guide to find out more about what Warwick has to offer and what might be involved in the process.

Our Commitment to Inclusion

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpageshere.

The University currently holds aRace Equality Charter Bronze Award,Athena Swan Sliver Awardand aDisability Smart Bronze Award.The University of Warwick is also one of the six founder institutions of theEUTOPIA European University Alliance.

Disclosure & Barring Service (DBS)

The University of Warwick is committed to safeguarding and promoting the welfare of all those we work with.

In line with the DBS Code of Practice, the successful candidates for any roles involving regulated activity, will be subject to a DBS check at the appropriate level. The University will take all necessary measures to ensure that any individual subject to a barring order does not undertake any work with the barred group specified (i.e. children and/or adults).

We expect all employees, volunteers, and partners to share our commitment to safeguarding.

Rehabilitation of Ex-Offenders

The University undertakes not to discriminate against anyone who makes a disclosure relating to a conviction. The information disclosed at application stage is only visible to the central DBS team (i.e. not recruiting managers) to ensure there is no bias during the shortlisting process.

Job Description

JD - Programme Coordinator (Undergraduate) (77043).pdf – 133KB Opens in a new window

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.

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