Programme Coordinator, MBA Suite

Imperial College London; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

39 days off a year

Generous pension schemes

Flexible working from day 1

Cycle-to-work scheme

Season ticket loan

Job summary

Imperial College London is seeking a Programme Coordinator to join Imperial Business School, supporting Full-Time and Weekend MBA programmes. You will provide high-quality administrative support to academics and students, focusing on immaculate planning and execution to enhance the student experience.

You will help run administrative systems, ensure excellent service delivery, and work flexibly to meet demanding requirements. The role is based across South Kensington and White City campuses.

Qualifications

• Excellent communication and customer service orientation.
• Ability to work under pressure and both independently and in a team.
• Strong communication, analytical skills and attention to detail.

Responsibilities

• Support the effective and efficient delivery of Business School programmes on-campus.
• Support the operation of administrative systems to manage the designated programmes.
• Work flexibly to meet demanding service delivery and customer service requirements and ensure excellent student experience.

Skills

Excellent communication

Customer service

Teamwork

Analytical skills

Attention to detail

MS Office (Excel, Outlook, OneDrive, &

Tools

MS Office

Job description

We are seeking to recruit a Programme Coordinator to work within Imperial Business School. The Business School is a world-leading research institute, home to a suite of innovative MSc and MBA programmes.

This is an exciting opportunity to join a professional team. You will be supporting the day-to-day operations of the Full-Time and Weekend MBA programmes, providing the highest quality, professional administrative support to both academics and students.

Your approach to programme administration will focus on immaculate planning and executing, improving student experience, fostering innovation and driving continuous quality improvements.

What you would be doing

• You will be responsible for supporting the effective and efficient delivery of Business School programmes on-campus.
• You will be responsible for supporting the operation of administrative systems to manage the designated programmes.
• You will be required to work flexibly to meet demanding service delivery and customer service requirements and to ensure an excellent student experience on your programmes.

What we are looking for

• Excellent communication skills and a customer service-oriented approach. You should have the ability to work under pressure, working both independently and within a team.
• Experience in the Higher Education sector would be an advantage, as would an interest in business. You will need to be an energetic, organised self-starter with strong communication and analytical skills and attention to detail.
• Excellent IT skills: MS Office packages, particularly Excel, Outlook, OneDrive and Teams.

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

This is a Full Time, Open-ended role based between the South Kensington & White City campuses.

If you require any further details on the role please contact: Rachel Knott – [e-mail]