Programme Coordinator

LGC; King's Lynn and West Norfolk; On-site; GBP 30,000 - 45,000; Full time

Job summary

Une entreprise leader dans le secteur des assurances de qualité et des tests recherche un membre pour son équipe de gestion de programmes. Ce rôle clé contribue aux activités de conformité et assure que les produits respectent les standards de qualité. Les candidats doivent être organisés, communiquer efficacement et posséder un diplôme technique. Une expérience préalable en régulation ou dans un environnement scientifique est également essentielle.

Qualifications

• Excellentes compétences en communication écrite et verbale.
• Expérience dans un rôle d'assurance qualité ou administration business.
• Capacité à prendre des décisions administratives éclairées.

Responsibilities

• Vérifier que toute la documentation et les tests d'échantillons sont complétés pour permettre la certification.
• Collaborer avec des sites de fabrication et des équipes LGC pour conduire les activités de conformité.

Skills

Communication

Organisation

Collaboration

Gestion du temps

Education

Diplôme dans un domaine technique ou commercial

Tools

Microsoft Office

Salesforce

Job description

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LGC ASSURE is a business unit within the LGC Group. INFORMED operates as part of LGC ASSURE, offering world-leading testing and quality assurance programs that ensure the safety and integrity of sports supplements.

Our flagship programs, Informed Sport and Informed Choice, are trusted globally. Informed Sport sets the gold standard for supplement testing, ensuring that products for elite athletes and military personnel are free from banned substances. Informed Choice provides peace of mind for those leading active lifestyles, offering confidence in the quality of supplements without the need for testing every batch before release.

The INFORMED brands are comprised of global testing, quality assurance and certification programs designed to make supplements safer for use. Backed by LGC Science’s over 55 years of world-class anti-doping experience, our family of programs were developed in support of LGC’s mission of “Science for a Safer World”.

For more information, visit .

Job Description

As a member of the Programme Management team, this role supports the compliance activities that ensure products and sites are certified within the INFORMED Programmes. You’ll play a key role in the post-certification process and help manage the day-to-day operations of our programmes. This includes working closely with manufacturing sites, liaising with global teams, and ensuring that all activities are in line with our mission to promote clean sport and safer dietary supplements.

Candidates should live within a commutable distance of Fordham (CB7) for on-site meetings when required.

Key Responsibilities:

• Verify that all programme documentation and sample testing are completed successfully to allow certification.
• Collaborate with manufacturing sites and LGC teams to drive compliance activities for certification.
• Manage blind sampling and ensure samples are submitted per programme requirements.
• Assist in post-certification surveillance and manufacturer reviews to ensure continued compliance.
• Support the management of non-compliance cases and work toward their resolution.
• Review Manufacturing Assessment Questionnaires (MAQs) and raw material lists with Programme Management colleagues.
• Contribute to report preparation and support site audits, including on-site inspections as needed.
• Generate and share reports to keep internal teams updated on programme activities.
• Maintain traceability of all records in the CRM system (Salesforce) and shared drives.
• Respond to basic technical and compliance queries from internal teams and Members.
• Support invoicing activities as required.

Qualifications

• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Strong interpersonal and collaboration skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to make informed administrative decisions
• Strong time management skills with the ability to manage multiple tasks
• Degree in a technical or business-related field
• Experience in a regulated, scientific, business administration, or quality control/assurance role

Competencies and Behaviours:

• Commitment to LGC values: respect, brilliance, passion, curiosity, and integrity
• Resilience, determination, and reliability
• Highly motivated and proactive
• Ability to focus and maintain high levels of concentration
• Positive, problem-solving approach
• Willing to learn and take direction
• Great teammate who supports colleagues

Additional Information

We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential!

Equal opportunities

We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.