Programme Coordinator

LGC Assure; King's Lynn and West Norfolk; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in compliance management seeks a Programme Management team member to support certification activities within the INFORMED Programmes. This role involves collaboration with global teams and manufacturing sites, ensuring adherence to compliance standards. Candidates should be highly organised and possess strong communication skills.

Qualifications

• Excellent communication and collaboration skills required.
• Experience in scientific or quality control roles preferred.

Responsibilities

• Verify programme documentation and sample testing for certification.
• Collaborate with teams for compliance activities.
• Generate reports to update teams on programme activities.

Skills

Excellent written and verbal communication skills

Highly organised with strong attention to detail

Strong interpersonal skills

Proficiency in Microsoft Office

Strong time management skills

Education

Degree in a technical or business-related field

Job description

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As a member of the Programme Management team, this role supports the compliance activities that ensure products and sites are certified within the INFORMED Programmes. You’ll play a key role in the post-certification process and help manage the day-to-day operations of our programmes. This includes working closely with manufacturing sites, liaising with global teams, and ensuring that all activities are in line with our mission to promote clean sport and safer dietary supplements.

Candidates should live within a commutable distance of Fordham (CB7) for on-site meetings when required.

Key Responsibilities:

• Verify that all programme documentation and sample testing are completed successfully to allow certification.
• Collaborate with manufacturing sites and LGC teams to drive compliance activities for certification.
• Manage blind sampling and ensure samples are submitted per programme requirements.
• Assist in post-certification surveillance and manufacturer reviews to ensure continued compliance.
• Support the management of non-compliance cases and work toward their resolution.
• Review Manufacturing Assessment Questionnaires (MAQs) and raw material lists with Programme Management colleagues.
• Contribute to report preparation and support site audits, including on-site inspections as needed.
• Generate and share reports to keep internal teams updated on programme activities.
• Maintain traceability of all records in the CRM system (Salesforce) and shared drives.
• Respond to basic technical and compliance queries from internal teams and Members.
• Support invoicing activities as required.

Job Description

As a member of the Programme Management team, this role supports the compliance activities that ensure products and sites are certified within the INFORMED Programmes. You’ll play a key role in the post-certification process and help manage the day-to-day operations of our programmes. This includes working closely with manufacturing sites, liaising with global teams, and ensuring that all activities are in line with our mission to promote clean sport and safer dietary supplements.

Candidates should live within a commutable distance of Fordham (CB7) for on-site meetings when required.

Key Responsibilities:

• Verify that all programme documentation and sample testing are completed successfully to allow certification.
• Collaborate with manufacturing sites and LGC teams to drive compliance activities for certification.
• Manage blind sampling and ensure samples are submitted per programme requirements.
• Assist in post-certification surveillance and manufacturer reviews to ensure continued compliance.
• Support the management of non-compliance cases and work toward their resolution.
• Review Manufacturing Assessment Questionnaires (MAQs) and raw material lists with Programme Management colleagues.
• Contribute to report preparation and support site audits, including on-site inspections as needed.
• Generate and share reports to keep internal teams updated on programme activities.
• Maintain traceability of all records in the CRM system (Salesforce) and shared drives.
• Respond to basic technical and compliance queries from internal teams and Members.
• Support invoicing activities as required.

Qualifications

Essential:

• Excellent written and verbal communication skills
• Highly organised with strong attention to detail
• Strong interpersonal and collaboration skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to make informed administrative decisions
• Strong time management skills with the ability to manage multiple tasks

Desirable:

• Degree in a technical or business-related field
• Experience in a regulated, scientific, business administration, or quality control/assurance role

Competencies and Behaviours:

• Commitment to LGC values: respect, brilliance, passion, curiosity, and integrity
• Resilience, determination, and reliability
• Highly motivated and proactive
• Ability to focus and maintain high levels of concentration
• Positive, problem-solving approach
• Willing to learn and take direction
• Great teammate who supports colleagues

Additional Information

We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential!

Equal opportunities

We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.