Programme Co-ordinator (0.7 FTE/FTC 2 years) - GCU01862

Glasgow Caledonian University; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent UK university is seeking a part-time Programme Co-ordinator to enhance the student experience. This role requires providing administrative support, working closely with Programme Leaders, and monitoring program quality. Ideal candidates should have relevant administrative experience, excellent customer service skills, and proficiency in Microsoft Office. The university is committed to equality and diversity, welcoming applications from all qualified candidates.

Benefits

Opportunities for professional development

Family friendly policies

Cycle to work scheme

Onsite childcare facilities

Qualifications

• Demonstrable experience in an administrative role.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Provide administrative support to enhance the student experience.
• Work with Programme Leaders for effective management.
• Assist in programme monitoring and production of student data.

Skills

Demonstrable relevant administrative experience

Excellent customer service skills

Excellent organisational skills

Ability to manage and prioritise conflicting workloads

Experience of clerking meetings

Evidence of identifying opportunities for improvement

Proficient in MS Office packages

Education

Educated to HND level or equivalent relevant experience

Job description

Advert

This is a part-time (0.7FTE)/fixed term opportunity for 2 years

Glasgow Caledonian University is seeking a Programme Co-ordinator within the Directorate of School Professional Services to provide administrative support for the University's programmes and to enhance the student experience.

The role holder will be a core member of the School of Health and Life Sciences programme team, working proactively and in close contact with Programme Leaders for effective management and enhancement of the student experience. The role provides expertise, assists in programme monitoring, and supports the production of student data to meet quality assurance standards. The role also offers a flexible and professional service in the student journey from enquiry through to Alumni.

The successful candidate should be educated to HND level or have equivalent relevant experience. The role is varied and will require the following:

• Demonstrable relevant administrative experience.
• Excellent customer service skills.
• Excellent organisational skills with the ability to manage and prioritise conflicting workloads.
• Evidence of working collaboratively as part of a team as well as the ability to work on own initiative.
• Experience of clerking meetings
• Evidence of identifying opportunities for improvement and developing and implementing best practice.
• Proficient in MS Office packages, in particular Microsoft Word, Excel and PowerPoint.

A working knowledge of Further/Higher Education, including the use of a student records system and experience of working in a student facing role is desirable.

If you would like to discuss in further detail, please contact Pam Rogers or Elaine Skea, Senior Officers (Programmes) via email at [e-mail] or [e-mail]

As the University for the Common Good, we are committed to embedding equality, diversity and inclusion, and we welcome applications from all suitably qualified candidates who demonstrate the GCU Values.

Glasgow Caledonian University is committed to a fair and transparent recruitment process that is free from bias so that we can attract and retain a high performing workforce which makes a critical contribution to our success.

The University holds the Athena Swan Silver award and the Race Equality Charter Bronze award, recognizing our activity and achievement in promoting gender equality and race equality across disciplines. We also commit to reasonable adjustments for disabled applicants during the recruitment process.

The University offers a range of benefits including opportunities for professional development, family friendly policies, cycle to work scheme and onsite childcare facilities.

Please note that the appointment will be made on the first point of the salary scale (unless by exception).