Programme & Business Support Coordinator

Cumbria Cricket ltd; England; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Cumbria Cricket Limited is looking to recruit an enthusiastic, highly organised and digitally confident Programme & Business Support Coordinator to provide central operational, programme and business support across the organisation. This is a new full-time role, created following a review of our staffing structure and the forthcoming retirement of our existing Administrator.

It is an opportunity to join Cumbria Cricket at a time when we are continuing to develop and grow cricket across the

Qualifications

• Excellent written and verbal communication skills with schools, clubs, coaches, colleagues and partners.
• Strong organisational skills with the ability to manage competing priorities, deadlines and follow-up actions.
• Highly IT-literate with working knowledge of Microsoft Office and databases, CRM systems and online booking platforms.
• Customer-service approach and comfortable handling enquiries and follow-ups.
• Accurate and methodical with programme information, bookings and data reporting.
• Able to work independently and as part of a small team.
• Willingness to travel across Cumbria when required.
• Right to work in the UK; no visa sponsorship.

Responsibilities

• Programme administration and systems - programme setup, registrations, booking systems, monitoring and evaluation and routine systems administration.
• Schools programme and business development support - enquiries, bookings, scheduling, follow-up, programme records and pursuing paid delivery opportunities.
• Performance and pathway support - administrative and coordination support for county age-group fixtures, facilities, winter programmes and related communications.
• Cricket Development Officer operational support - centralising routine administration, registrations, communications, data entry, programme setup and reporting to free up CDO time.
• Coach development and events - course and event administration, venue coordination and attendee information.
• Business support, data and reporting - maintaining accurate programme and contact information, supporting management reporting and pursuing enquiries and repeat business.

Skills

Excellent communication

Strong organisational skills

IT-literate

Customer-service approach

Attention to detail

Independent and team player

Tools

Microsoft Office

CRM systems

Online booking platforms

Data entry

Job description

Job Title: Programme & Business Support Coordinator

Location: Cumbria - county-wide (work from home)

Salary: 26,440 per annum

Job type: Permanent, Full Time - 40 hours per week

Closing date: 12 October 2026

Interviews: 19 October 2026

Proposed start date: 23 November 2026

Cumbria Cricket Limited is looking to recruit an enthusiastic, highly organised and digitally confident Programme & Business Support Coordinator to provide central operational, programme and business support across the organisation.

This is a new full-time role, created following a review of our staffing structure and the forthcoming retirement of our existing Administrator. It is an opportunity to join Cumbria Cricket at a time when we are continuing to develop and grow cricket across the county.

Working closely with the Managing Director, Head of Performance, programme leads and Cricket Development Officers, the successful candidate will become a key point of central support across the organisation.

About the Role:

The role will cover six principal areas:

• Programme administration and systems - programme set-up, registrations, booking systems, monitoring and evaluation and routine systems administration.
• Schools programme and business development support - enquiries, bookings, scheduling, follow-up, programme records and helping ensure opportunities for paid delivery are effectively progressed.
• Performance and pathway support - administrative and coordination support for county age-group fixtures, facilities, winter programmes and associated communications.
• Cricket Development Officer operational support - centralising routine administration, registrations, communications, data entry, programme set-up and reporting wherever this can release CDO time for delivery and relationship development.
• Coach development and events - course and event administration, venue coordination, attendee information, booking systems and other CCL events.
• Business support, data and reporting - maintaining accurate programme and contact information, supporting management reporting and helping ensure enquiries, opportunities and repeat business are followed through.

What we are looking for:

• Have excellent written and verbal communication skills and be confident dealing with schools, clubs, coaches, colleagues, partners and other stakeholders.
• Have strong organisational skills, with the ability to manage competing priorities, deadlines and follow-up actions.
• Be highly IT-literate, with good working knowledge of Microsoft Office and the confidence to learn and use databases, CRM-style systems, online booking platforms and other bespoke digital systems.
• Have a strong customer-service approach and be comfortable handling enquiries, making contact with prospective and existing customers and following opportunities through.
• Be accurate and methodical, particularly when dealing with programme information, bookings, records, data and reporting.
• Be able to work independently and use their own initiative, while also working effectively as part of a small team.
• Be willing and able to travel throughout Cumbria as required in order to undertake the duties of the role.
• Have the right to work in the UK. Cumbria Cricket Limited is unable to provide visa sponsorship for this role.

A knowledge of cricket would be welcome but is not essential. More important is the enthusiasm for supporting a busy organisation committed to growing and developing cricket throughout Cumbria.

Why Join Cumbria Cricket?

This is an opportunity to take on a new and varied role at the heart of Cumbria Cricket, supporting programmes and activities that help grow and develop the game across the county.

You will work across different areas of the organisation, helping us improve our systems, strengthen the support we provide to colleagues and partners, and ensure that opportunities and enquiries are followed through effectively.

Working alongside a passionate and supportive team, you will have the opportunity to help shape how this new role develops and make a real contribution to the future of recreational cricket across Cumbria.

Equality, Diversity & Safeguarding

Cumbria Cricket Limited is committed to creating a welcoming, inclusive and diverse organisation where everyone can participate and thrive. We welcome applications from people of all backgrounds and particularly encourage applications from people who are currently under-represented within cricket.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to accommodate your needs.

Cumbria Cricket is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All successful applicants will be required to undergo the appropriate pre-employment checks, including an Enhanced DBS check where applicable.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Operations Coordinator, Business Support Officer, Sports Administrator, Events & Training Coordinator, CRM & Systems Administrator, Programme Officer, Office Manager / Executive Assistant, Stakeholder Engagement Coordinator may also be considered for this role.