Programme Assistant - Salford

TieTalent; Salford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading university is seeking a Programme Assistant in Salford to support the School of Science, Engineering & Environment. This full-time role involves providing administrative support, ensuring smooth programme operations, and fostering a collaborative team environment. Ideal candidates will have strong customer service skills and attention to detail, contributing to the academic success of students.

Qualifications

• Entry-level position requiring strong customer service and IT skills.
• Attention to detail and ability to work in a team environment are essential.

Responsibilities

• Provide professional service to visitors and support for academic staff.
• Manage programme administration and contribute to assessment board meetings.
• Ensure compliance with quality standards and regulations.

Skills

Customer service

Attention to detail

IT skills

Job description

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Job Description

About

Programme Assistant - Salford

Job Description

The School of Science, Engineering & Environment is seeking a Programme Assistant to support Programme Administrators in ensuring all activities and tasks underpinning programme support and office administration are implemented and managed in line with University processes.

Key Responsibilities

1. Provide front-line professional service to visitors and outstanding customer experience to students and staff.
2. Support academic staff in maintaining programme and module information.
3. Ensure smooth administration of programmes and support for the School Office.
4. Contribute to the collection and preparation of data for assessment board meetings in line with University quality assurance procedures and deadlines.
5. Service assessment board meetings and ensure the capture and ratification of assessment board data.
6. Provide administrative support for examinations, including collating data for students with reasonable adjustment plans and ensuring their requirements are met.
7. Advise staff and students on quality standards and compliance with regulations and procedures (e.g., examination boards, appeals, plagiarism, PMC, fitness to practice, student misconduct).
8. Liaise with University administrative and student support teams across the University in relation to the student journey.
9. Foster and support a dynamic team approach within the School Office, working effectively as a team member and towards shared objectives.
10. Utilise advanced IT skills, maintain accuracy and attention to detail, and ensure GDPR compliance.

A bit about The School of Science, Engineering & Environment

The School of Science, Engineering and Environment (SEE) is a centre of discovery and innovation. With a broad portfolio across computer sciences, engineering, built environment and human and natural sciences, we are one of the largest schools within the University, home to over 6000 students and over 370 colleagues.

Our Research and Innovation Centres work together to collaborate around the world’s greatest challenges including Net Zero, Climate Change and Resilience, Healthy Living and Industry. Our focus is on translating our pioneering research into real-world impact for people and industry, and our research is recognized as world leading.

With the largest group of research centres at the University, plus world-class test facilities such as Energy House 2.0, North of England Robotics Innovation Centre (NERIC), and the Acoustics Research Centre, we are at the forefront of pioneering discovery, nurturing the next generation of industry leaders.

We develop students with skills that are fit for the future through our inspiring teaching, industry practice, and leading research, delivering fantastic employable graduates who can transform the world and make Salford a place people want to be part of.

By joining us, you will become part of a wide network of professionals, sharing knowledge and expertise.

Job Details

• Location: Salford, England
• Work experience: Administrative
• Languages: English
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Technology, Information and Internet