Programme and Project Manager

NHS Business Services Authority; England; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Join the NHS Business Services Authority as a Programme and Project Manager, responsible for delivering impactful projects that improve NHS services. We're seeking a skilled leader with a strong track record in project management and stakeholder engagement. Enjoy a flexible working environment with competitive salary and benefits as you contribute to healthcare excellence.

Benefits

27 days leave plus 8 bank holidays

Flexible working hours

Hybrid working model

Career development opportunities

Excellent pension scheme

NHS Car lease scheme

High street discounts

Qualifications

• Experience in delivering complex projects and programmes.
• Proven record of successful delivery in varied and complex environments.
• Excellent stakeholder engagement and management skills.

Responsibilities

• Responsible for the delivery of programmes and projects.
• Manage risks and issues, ensuring benefits are realised.
• Lead programme and project teams to achieve outcomes.

Skills

Stakeholder Engagement

Project Management

Risk Management

Leadership

Job description

Job Summary

Have you successfully delivered complex projects and programmes? If you want to further your career by delivering change that makes a difference, we'd love to hear from you!

Who We're Looking For

We are looking for experienced Programme and Project Managers with a record of successful delivery in varied and complex environments. Excellent stakeholder engagement and management skills are a must.

When writing your personal statement show how you meet each of the essential criteria in the person specification.

Our recruitment process

• During the application window, applications are reviewed against the person specification.
• Once the vacancy is closed, remaining applicants are shortlisted against the full criteria.
• Two round interview process from w/c 30 June.

Please note we receive a high volume of applications and we may need to close the application window earlier than advertised. We encourage applicants to submit applications early to avoid disappointment.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

Main duties of the job

• Responsible for the delivery of programmes and projects on behalf of the business in accordance with the NHSBSA frameworks.
• Building and leading programme and project teams.
• Work collaboratively with internal and external stakeholders to achieve programme outcomes, and project outputs.
• Ensuring budget is agreed and controlling expenditure against deliverables.
• Responsible for the management of risks and issues emerging within the programme and project environment.
• Ensuring benefits are identified and monitored to ensure successful realisation.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job Description

In this role, you are accountable for

Programme and Project Delivery: Stand up and deliver the programme / project in line with the NHSBSA Programme and Project Management Frameworks, and both internal and external assurance requirements, such as IPA standards as appropriate. Create and lead the programme / project to deliver the agreed outcomes within time, cost and quality constraints.

Programme and Project Management: Day to day management and leadership of the programme / project and the team. Provide effective leadership and management controls. Set programme / project controls. Design the programme / project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between programme tranches / project phases. Leading reviews to ensure that lessons learnt are incorporated into future development by carrying out programme tranche evaluations, and the assessment of results. Provide delivery interventions for projects reporting low delivery confidence, or projects being managed by more junior members of the team as required.

Business Case: Delivery and clearance of a cohesive programme / project Business Case including drafting as required, and securing collaborative input from subject matter experts.

Budget: Develop the budget and track delivery within budget. Ensure all expenditure is governed in accordance with NHSBSA Standing Financial Instructions and DHSC / Cabinet Office spend controls.

Resource Management: Secures resources and directs planning scheduling, resourcing and estimating for large scale programmes. Identify skill requirements; and deploy and develop resources. Manage medium sized programme / project team.

Benefits Realisation: Delivery of the agreed Business Case scope in line with defined time, cost, and quality criteria to enable the realisation of benefits in post project Benefit Realisation. Ensure appropriate Benefits Realisation Strategy is in place to enable longer term delivery of benefits against the Business Case. Ensure realisation of programme benefits for customers through planning and designing and ensure that project outputs meet programme requirements.

Stakeholder Management: Identify and manage stakeholder relationships and highlight need for senior level support. Manage internal and external relationships as appropriate.

Risks and Issues: Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies. Oversee programme risk and issue management. Ensures mitigations are in place and resolved through negotiated agreement. Leading risk management within programme / project teams in accordance with NHSBSA Corporate Risk Management Framework.

Governance and Controls: Maintain overall integrity and coherence of programme and governance framework to support each project. Plan programme assurance activities. Support effective project governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for delivery. Engage with project assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required. Lead projects through external assurance reviews, such as IPA gateway reviews. Manage progress and delivery confidence reporting in line with internal NHSBSA reporting cycles.

Change Management: Define Change Management approach with programme team to provide consistent change management approach within programme and project activities. Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholders.

Programme Dependency Management: Work with project leads and business as usual to ensure programme dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme.

Programme Leadership Vision and Objectives: Cascade programme vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes.

Guidance and Support Programme and Project Management Community: Provide support, guidance, direction and coaching to team and more broadly across departmental profession. Show commitment to personal development. Promote effective individual and team performance. Ambassador for profession and best practice within the Programme and Project Management community. Active involvement in knowledge sharing and informal mentoring within the Programme and Project Management community.