Programme Administrator - Internal Only

Edge Hill University; Ormskirk; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 35 days incl. holidays

Sport and leisure facilities discount

Staff benefits discounts

Employee assistance programme

Development programmes

On-campus working environment

LGPS enrolment

Job summary

Edge Hill University is seeking an organised Programme Administrator to support students from recruitment through to award. You will work within the School Administration Team to coordinate programme, student and business administration and to maintain accurate student records.

You will provide advice to students and colleagues, respond to enquiries, and help run events including Open Days. The role offers opportunities to contribute to projects and process improvements in a bustling university

Qualifications

• Experience in busy administrative or organisational environment.
• Ability to manage competing deadlines with excellent attention to detail.
• Strong written and verbal communication skills; able to build positive relationships with students, colleagues and external stakeholders.
• Proficient in Microsoft Office, databases and records systems; able to work independently and use initiative to resolve problems.
• Experience in servicing formal meetings and taking minutes; higher education, NHS or health sector experience is advantageous.

Responsibilities

• Coordinate programme, student and business administration across designated programmes.
• Maintain accurate student records and support recruitment, enrolment and award processes.
• Provide professional advice and guidance to students, colleagues and external stakeholders.
• Support events such as Open Days and Applicant Visit Days; contribute to process improvements.
• Work with academic and professional services colleagues to ensure administrative processes meet quality and regulatory requirements.

Job description

We’re here to create and harness knowledge, to deliver opportunity for everyone.

About the Role

As a Programme Administrator, you will play an important role in supporting students throughout their journey, from recruitment and enrolment through to award. Working as part of the School Administration Team, you will coordinate a varied range of programme, student and business administration, helping to deliver an outstanding student experience.
You will take responsibility for designated programmes and administrative activities, maintaining accurate student records, coordinating meetings and events, and supporting student recruitment and selection activities. You will also provide professional advice and guidance to students, colleagues and external stakeholders, responding confidently and sensitively to a wide range of enquiries.

Working closely with academic and professional services colleagues, you will help ensure administrative processes run smoothly and meet University and relevant quality and regulatory requirements. You will also have opportunities to contribute to projects, improve processes and support events including Open Days and Applicant Visit Days.

As part of the University’s ongoing commitment to redeployment, this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

Please note this role is only currently open to Edge Hill University staff members within a substantive post.

For informal enquiries about this vacancy, please contact: Andy Bill, School Administration Manager at [e-mail].

About You

You will be an organised and proactive administrator who enjoys working in a varied role where priorities can change. With experience of working in a busy administrative or organisational environment, you will be confident managing competing deadlines while maintaining excellent attention to detail and accuracy.
You will have strong written and verbal communication skills and be comfortable building positive working relationships with students, colleagues and external stakeholders. You will be confident using Microsoft Office, databases and records systems, and able to work independently, using initiative and sound judgement to resolve problems.
You will also bring a collaborative and flexible approach, with an enthusiasm for improving systems and ways of working. Experience of servicing formal meetings and taking minutes is essential, while experience within higher education, medical education, the NHS or the wider health sector would be an advantage.

At Edge Hill University, we value the benefits a rich and diverse workforce brings to our community and welcome applications from all sections of society.

• A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885,Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.