Programmatic Account Manager, Manchester

StackAdapt; Manchester; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading marketing technology firm seeks an experienced professional to manage client relationships and optimize campaigns using their platform. This role, based in Manchester, requires strong skills in programmatic advertising, client retention, and strategic thinking. The ideal candidate has 5-7 years of relevant experience and enjoys collaborating in a diverse and inclusive environment.

Benefits

Highly competitive salary

RRSP/401K matching

3 weeks vacation + personal care days

Access to mental health care platform

Health benefits from day one

Work from home reimbursements

Training and onboarding program

Qualifications

• 5-7+ years of experience in programmatic advertising, digital media buying, or performance marketing.
• Located in Manchester or surrounding areas with a strong knowledge and network within the region.
• Strong commercial acumen with a track record of growing client revenue.
• Experience running Google AdWords or Facebook Ads as a self-serve user.
• Proven success in managing client relationships.

Responsibilities

• Act as the main point of contact for your portfolio of clients.
• Design unique campaign strategies within the StackAdapt platform.
• Ensure client campaigns are successful by providing regular reporting on goals.
• Deliver commercial impact by identifying upsell opportunities.
• Lead in-person and virtual client meetings, presentations, and training sessions.

Skills

Programmatic advertising

Digital media buying

Client relationship management

Strategic thinking

Google AdWords

Facebook Ads

Job description

Overview

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey.

StackAdapt is a remote-first company, prioritizing candidates located in Manchester for this role. This role reports to the Manager of Client Services and focuses on post-sales client relationships related to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You will work closely with Account Executives, Client Service support teams, and cross-functional teams to maximize campaign ROI. The role leverages RTB/Programmatic media buying experience to optimize campaigns and develop unique solutions to ensure client satisfaction with campaign performance.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals. If you have any interview process accommodations, please inform our Talent team.

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting
• Deliver commercial impact by identifying upsell opportunities, renewal risk, and whitespace for revenue growth
• Analyze campaign data to make informed recommendations and uncover new growth opportunities
• Lead in-person and virtual client meetings, presentations, training sessions, and Quarterly Business Reviews
• Act as a strategic advisor, providing thought leadership and guidance to help clients scale their business
• Travel to meet clients when required, including hosting meetings, agency visits, and client events

Qualifications

• 5-7+ years of experience in programmatic advertising, digital media buying, or performance marketing — ideally within a DSP or adtech environment
• Located in Manchester or surrounding areas with a strong knowledge and network within the region
• Strong commercial acumen with a track record of growing client revenue and influencing business outcomes through strategic thinking
• Experience running Google AdWords, Facebook Ads, or actions executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

Benefits

• Highly competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

EEO statement: StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.