Program Support Assistant Foundry Virtual Care

Providence Healthcare; Howe Street; On-site; Full time

Job summary

A leading healthcare organization is seeking a Program Support Assistant to provide essential administrative support in a dynamic clinic environment. This role involves managing appointments, handling correspondence, and ensuring smooth clinic operations. The ideal candidate will possess strong communication skills, proficiency with office technology, and a commitment to confidentiality. Opportunities for professional growth are available within a supportive and inclusive culture.

Benefits

Opportunities for professional development

State-of-the-art facilities

Inclusive culture

Qualifications

• Three years' recent related experience or equivalent combination of education and experience.

Responsibilities

• Provide administrative and clerical support in clinic operations.
• Screen and prioritize incoming correspondence and maintain appointment calendars.
• Assist with client intake and manage records.

Skills

Proficiency with computers

Excellent word processing skills

Medical terminology knowledge

Effective communication

Problem-solving

Organization

Teamwork

Education

Grade 12

Medical office assistant course

Job description

Salary

The salary range for this position is CAD $28.80/Hr. - CAD $30.53/Hr.

Summary

What You Will Do

Reporting to the Program Leader or designate, the Program Support Assistant is responsible for providing a variety of administrative, clerical, and other related duties in the operation of the Clinic. Duties include screening and prioritizing incoming correspondence, maintaining appointment calendars, booking client appointments, handling reception, inputting client information, maintaining databases, assisting with administrative policies, coordinating building maintenance, ordering supplies, and managing records and timekeeping.

What You Bring

Education: Grade 12, supplemented with relevant computer courses, medical office assistant course, and three years' recent related experience or an equivalent combination of education and experience.

Skills and Abilities: Proficiency with computers, ability to learn new systems, excellent word processing and spreadsheet skills, typing 40 wpm, business writing, medical terminology knowledge, office and clinic management principles, effective communication, confidentiality, problem-solving, organization, teamwork, operation of office equipment, and physical ability to perform duties.

What We Offer

Salary: $28.80 - $30.53 per hour, depending on experience.

Growth Opportunities: Opportunities for professional development and growth.

Facilities: State-of-the-art facilities at the new St. Paul’s Hospital opening in 2027, designed for integrated care and innovation.

Inclusive Culture: Respect for diversity, dignity, and interdependence, valuing cultural richness.

Additional Responsibilities

Perform secretarial and clerical duties, manage records, answer inquiries, assist with client intake, coordinate supplies and maintenance, oversee security, assist with staff orientation, and perform payroll functions, among others.

About Providence Health Care

One of Canada's largest faith-based health care organizations, committed to compassionate, socially just, and innovative care, with a long history of social justice and Indigenous reconciliation efforts.

We acknowledge the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the Musqueam, Squamish, and Tsleil-Waututh Nations.