Program Manager, Technology Capital Builds

OpenAI; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

OpenAI is seeking a Program Manager to lead Technology Capital Builds in London, aligning Real Estate, Workplace Services, IT and Security to design and deliver office builds, labs, and secured facilities with robust low‑voltage, network, AV and security scopes.

You will coordinate across internal teams and vendors, manage scope, schedule, budget, and quality, and establish repeatable standards for global portfolio delivery, while ensuring operational readiness.

Qualifications

• Experience managing capital build projects in CRE environments.
• Experience with AV, low‑voltage, network infrastructure, and access control.
• Project management certification (PMP or equivalent).

Responsibilities

• Coordinate across Real Estate, Workplace Services, IT and Security to deliver capital builds.
• Drive scope, schedule, budget, and quality across internal teams, partners and vendors.
• Ensure AV, access control, and network systems meet enterprise standards and readiness.

Skills

Project management

Architecture design process

Real estate construction

Communication skills

Vendor management

Mechanical systems knowledge

Reading construction/engineering draws

PMP certification

Education

PMP or equivalent certification

Job description

About The Role

The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work.

In This Role, You Will

• Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one.
• Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality.
• Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience.
• Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements.
• Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks.
• Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio.
• Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio.
• Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness.
• Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place.

You Might Thrive In This Role If You Have

• Strong project and program management capabilities.
• Strong knowledge of the architectural design process (schematic design, design development, construction documents).
• Strong knowledge of commercial real estate construction processes.
• Excellent written and verbal communication skills.
• Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover).
• Understanding of mechanical power, cooling systems and capacity planning.
• Ability to read construction and engineering plan drawings.
• PMP or equivalent project management certification.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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