Program Manager, Shipping with Amazon (SWA) Supply Chain Solutions, Amazon Shipping

Amazon UK Services Ltd.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global delivery services company in London is hiring a Program Manager to lead supply chain initiatives. The ideal candidate will manage programs, identify challenges, and improve operations with a hands-on approach. Applicants should have strong Excel skills and a proven background in project management and stakeholder engagement.

Qualifications

• Intermediate Excel skills including pivot tables, nested formulas.
• Experience working cross-functionally with tech and non-tech teams.
• Defining program requirements and leveraging metrics for improvements.

Responsibilities

• Plan and implement initiatives to ensure smooth operations.
• Launch operational programs and monitor performance metrics.
• Manage stakeholders and internal processes effectively.

Skills

Knowledge of Excel

Cross-functional collaboration

Defining program requirements

Program or project management

Implementing repeatable processes

Stakeholder management

Job description

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Program Manager, Shipping with Amazon (SWA) Supply Chain Solutions, Amazon Shipping, London

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Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5001a0b79ef3

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Amazon Shipping is looking to hire an experienced leader to join the SWA Supply Chain Strategy & Solutions team in the Supply Chain Solutions space. You will be a natural self-starter, who is able to drive process and planning improvements to achieve organizational goals and deliver results. This will require a true hands-on approach, solid stakeholder management skills, and excellent communication skills.

At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programmes for our customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities
Assess business opportunities, priorities and pain points affecting Operations and customers, then translate these into initiatives and a multi-year roadmap that will establish a solid foundation for scaling the Amazon Shipping business
Launch operational programmes, monitor performance metrics, and report on the status of key objectives that affect deliverables
Use data to understand operational challenges and create continuous improvement initiatives
Work with a variety of other Amazon departments to identify and leverage best practices
Within a programme environment, lead a multidisciplinary team in overcoming challenges, competing priorities, and drive progress
Manage stakeholders and internal processes, and define standards

A day in the life
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.

About the team
Amazon Shipping offers Amazon’s delivery capabilities as a product and service. Amazon Shipping’s first customers are sellers in the EU, offering to ship their domestic volume using our delivery network.

BASIC QUALIFICATIONS

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience working cross functionally with tech and non-tech teams
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience with data analysis through queries such as Hubble