Program Manager, Professional Services

Stripe; Dublin; Presencial; GBP 70.000 - 120.000; Jornada completa

Descripción de la vacante

Stripe is seeking a Product Manager for Professional Services to own the portfolio of offerings end-to-end. You will determine scope, pricing, methodology, and performance, aligning with Sales, Delivery, Finance, and Product to ensure offerings are fit for purpose and continuously improved.

This role sits at the intersection of services strategy and delivery operations, demanding the same rigor as traditional product management.

Responsabilidades

• Own the offering portfolio for Professional Services.
• Manage scope, hours, pricing, and resource plans for each offering.
• Design, build, launch, iterate, and deprecate offerings.

Descripción del empleo

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services (ProServ) team helps businesses around the world design, implement, and optimise their Stripe integrations. As we scale our global delivery capability, we are building a structured portfolio of service offerings that define the scope, methodology, resourcing, and commercial terms of how we engage with our users.

About the Role

We are looking for a Product Manager ( Professional Services) to own the portfolio of offerings end-to-end. The role sits at the intersection of services strategy, commercial design, and delivery operations. You will be the person who determines whether our offerings are well-designed, effectively sold, and profitably delivered and you will take action to refine the portfolio as needed. This is not a traditional Product Manager role, but it demands the same rigour. Your "product" is the service itself: its scope, its pricing, its methodology, and its performance. You will work closely with Sales, Delivery, Finance, and Stripe’s Product organisation to ensure that every offering in our portfolio is fit for purpose and continuously improving.

What You’ll Do

Own the offering portfolio for Professional Services Maintain and govern ProServ’s offering portfolio including scope, hours, pricing, and resource plans for each offering. Our portfolio includes offerings designed for all user segments from start‑ups to enterprises Manage the full offering lifecycle: design, build, launch, iterate, and deprecate