Program Manager (POS Product Delivery)

CPS Group (UK) Limited; Ringway; Remote; GBP 55,000 - 67,000; Full time

Job summary

CPS Group UK are seeking an experienced Program Manager to lead the coordination and delivery of strategic initiatives across a market-leading POS platform. You will work with Product, Engineering, Operations and Commercial teams to drive programme execution and ensure successful releases.

This is a remote contract role with urgent start. Strong governance, cross-functional collaboration and experience in payments or SaaS environments are essential.

Qualifications

• Experience delivering cross-functional programmes in POS, Payments, Retail Tech, Commerce or SaaS.
• Strong governance, planning and stakeholder management.
• Experience with Agile product delivery environments.
• Knowledge of SDLC and software delivery practices.

Responsibilities

• Lead cross-functional programme planning and execution for the POS platform.
• Coordinate activities across Product, Engineering, Boarding & Billing, Go-to-Market, Operations and Customer Support.
• Manage programme plans, milestones, dependencies and critical delivery activities.
• Drive stakeholder alignment across technical, operational and commercial workstreams.
• Identify and manage programme risks, issues and blockers to maintain momentum.
• Support product launch readiness, release planning and post-launch activities.
• Facilitate programme governance, status reporting and executive updates.
• Maintain RAID logs, decision registers and delivery dashboards.

Skills

Program Management

POS Platforms

Product Delivery

Payments Technology

Retail Technology

Commerce Solutions

Stakeholder Management

Agile Delivery

Dependency Management

Risk Management

Jira

Azure DevOps

Confluence

SDLC

Go-to-Market Coordination

Product Launches

Education

Degree in Business/Technology/Engineering

PM certification (PMP/PRINCE2/CAPM/Agile)

Tools

Jira

Azure DevOps

Confluence

Job description

Program Manager - POS Product Delivery

Role: Program Manager (POS Product Delivery)

Type: Contract, Long-Term

Duration: 12 - 36 Months

Start: ASAP / Urgent

Location: Remote (Commutable distance to London or Manchester)

Pay Rate: £300 - £365 per day

IR35 Determination: Inside IR35

Role Overview

CPS Group UK are delighted to be working with a leading organisation to appoint an experienced Program Manager to lead the coordination and delivery of strategic initiatives across a market-leading Point of Sale (POS) platform. Working at the centre of Product, Engineering, Operations, Commercial and Customer teams, you will drive programme execution, stakeholder alignment and delivery governance, ensuring new POS capabilities, enhancements and platform releases are delivered successfully.

This is a highly visible role requiring strong programme leadership, cross-functional coordination and experience working within payments, commerce, retail technology or SaaS environments.

Key Responsibilities

• Lead the planning and execution of cross-functional programmes supporting the POS platform roadmap.
• Coordinate activities across Product, Engineering, Boarding & Billing, Go-to-Market, Operations and Customer Support teams.
• Manage programme plans, milestones, dependencies and critical delivery activities.
• Drive stakeholder alignment across technical, operational and commercial workstreams.
• Identify and manage programme risks, issues and blockers to maintain delivery momentum.
• Support product launch readiness, release planning and post-launch activities.
• Facilitate programme governance, status reporting and executive-level updates.
• Maintain programme artefacts including RAID logs, decision registers and delivery dashboards.

Skills & Experience

• Proven experience managing complex programmes within POS, Payments, Retail Technology, Commerce, SaaS or FinTech environments.
• Experience delivering customer-facing technology products involving multiple business and technology stakeholders.
• Strong programme planning, dependency management and governance experience.
• Experience coordinating Software Development, Product Management and Operational teams.
• Ability to influence stakeholders and drive outcomes without direct authority.
• Experience working within Agile product delivery environments.
• Excellent communication, facilitation and stakeholder management skills.

Technical Knowledge

• Understanding of POS platforms and the broader payments ecosystem.
• Familiarity with software delivery practices and the Software Development Lifecycle (SDLC).
• Experience using Jira, Azure DevOps, Confluence and Microsoft 365.
• Knowledge of merchant onboarding, billing, commerce operations, product launches or retail technology would be advantageous.
• Degree in Business, Technology, Engineering or a related discipline, or equivalent commercial experience.
• PMP, CAPM, PRINCE2, Agile, Scrum or equivalent programme management certification.

Candidate Profile

You will be an experienced Program Manager with a strong track record delivering complex product initiatives within a POS, payments or commerce environment. Comfortable operating across technical, operational and commercial teams, you will excel at driving alignment, managing dependencies and ensuring successful product delivery in a fast-paced, customer-focused organisation.

Key Skills

Program Management, POS Platforms, Product Delivery, Payments Technology, Retail Technology, Commerce Solutions, Stakeholder Management, Agile Delivery, Dependency Management, Risk Management, Jira, Azure DevOps, Confluence, SDLC, Go-to-Market Coordination, Product Launches.

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