Program Manager - Operational Delivery

Icon UK Limited; Wimbledon; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Flexible & hybrid working

25+ days annual leave

Smart Pension salary sacrifice

Life Assurance 3x salary

Ignite discounts

Employee Assistance Programme

CPD & learning opportunities

Job summary

Icon UK Limited is seeking a clinically qualified healthcare programme management professional to lead new-centre commissioning and site readiness at Wimbledon. The role requires coordinating workflows, training and onboarding, plus managing milestones, resources and risks across clinical and operational teams.

Experience in radiation oncology, clinical systems or transformation projects is highly regarded.

Qualifications

• Clinically qualified professional with strong management, stakeholder engagement and programme delivery experience.
• Experience in healthcare, particularly radiation oncology, clinical systems or transformation projects, would be highly regarded.

Responsibilities

• Lead new-centre commissioning and site readiness.
• Develop workflows, training and onboarding programmes.
• Coordinate operational milestones, resources and dependencies.
• Manage delivery risks and support mitigation planning.
• Help implement new services, systems and technologies.

Skills

Management

Stakeholder engagement

Programme delivery

Healthcare experience

Job description

Icon UK is part of the wider Icon Group family. Icon is a leading integrated healthcare provider with global reach across Australia, New Zealand, ASEAN, the United Kingdom and Germany. The group is built on a strong but simple mission – ‘to deliver the best care possible, to as many people as possible, as close to home as possible’.

We bring together all aspects of comprehensive cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy and sterile compounding, research and theranostics to deliver a true end-to-end seamless service for cancer patients internationally. This care is delivered by a strong, experienced and passionate multidisciplinary team with a common focus to deliver the best care possible.

Icon Group was established in 2015, and the businesses that form Icon have been pillars of the Australian and ASEAN healthcare community for decades. With a strong focus on innovation and investment in technology-based solutions, as well as partnerships with peak international bodies, such as the Union for International Cancer Control, Icon is proudly at the forefront of addressing the global cancer burden.

In 2024, Icon expanded into the UK by bringing Pharmaxo Group into the Icon family, alongside a strategic partnership with Nuffield Health, and its first cancer centre in Wimbledon, Icon Cancer Centre London. In 2025, Icon announced a strategic partnership with Evidia which marks the company’s entry into Germany.

The role you have applied for is a critical role for the ongoing success and growth of our family and enables us to continue to deliver the best care possible, to as many people as possible, to as close to home as possible.

Your role

This pivotal role will work with clinical, operational and project teams to:

• Lead new-centre commissioning and site readiness
• Develop workflows, training and onboarding programmes
• Coordinate operational milestones, resources and dependencies
• Manage delivery risks and support mitigation planning
• Help implement new services, systems and technologies

We are looking for a clinically qualified professional with strong management, stakeholder engagement and programme delivery experience. Experience in healthcare, particularly radiation oncology, clinical systems or transformation projects, would be highly regarded.

At Icon UK, we believe that our people are at the heart of our success, and we are committed to supporting their wellbeing, growth, and overall experience. Our comprehensive benefits package is designed to reward your contribution and help you thrive both professionally and personally. From competitive salaries to flexible working options, well-being support and opportunities for learning and development, we aim to create an environment where you feel valued, empowered and inspired to succeed.

The following benefits are specific to the role you applied for:

• Flexible and hybrid working options from day 1 of employment
• Generous, service based annual leave allowance, starting from 25 days + bank holidays and increasing to 27 days + bank holidays after 3 years’ service.
• Salary Sacrifice Pension scheme via Smart Pension with the option of enhanced contributions; auto-enrolment from day one at 5% Employee and 4% Employer with the option to increase to 6% Employee and 6% Employer.
  
• Life Assurance at 3 x your annual salary
• Access to our social recognition and discounts platform – Ignite!
• Access to our comprehensive Employee Assistance Programme providing confidential advice and support.
  
• A comprehensive Continuing Professional Development policy and ongoing learning and development opportunities.

Clinically qualified professional with strong management, stakeholder engagement and programme delivery experience. Experience in healthcare, particularly radiation oncology, clinical systems or transformation projects, would be highly regarded.