Program Manager - New Product Launch

JPMorganChase; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

J.P. Morgan in London is seeking an experienced Program Manager to orchestrate a transformative new product launch across technology teams, vendor partners, and regulatory controls.

You will define scope, drive governance, manage risks, and ensure delivery on time, budget, and quality while maintaining robust audit trails and executive updates. The role requires strong leadership and strategic thinking in a complex regulatory environment.

Qualifications

• Proven PM with track record delivering complex product launches.
• Strong ability to align cross-functional teams and manage senior stakeholders.
• Experience navigating regulatory and security requirements for large-scale initiatives.

Responsibilities

• Develop and refine a comprehensive launch roadmap with milestones and dependencies.
• Collaborate with Product, Platform, Risk & Controls, and vendors to define scope and success criteria.
• Establish and manage program governance structures including steering committees and working groups.
• Oversee design, development, and integration approaches ensuring regulatory and security compliance.
• Identify, assess, and mitigate risks related to new product enablement and execution.
• Drive end-to-end execution of the launch, tracking timelines, budgets, and quality metrics.
• Deliver regular status reports to senior management with insights and mitigation actions.

Skills

Program management

Stakeholder communication

Regulatory compliance

Cross-functional leadership

Roadmap development

Education

Bachelor's degree in a relevant field

Job description

The ICB organization is preparing to launch a transformative new product, requiring the orchestration of multiple technology teams, vendor partnerships, and compliance with rigorous regulatory standards. This initiative is central to the organization's strategic growth and demands an experienced Program Manager (PM) with strong technical expertise and a track record of successfully delivering complex product launches.

Program Manager – New Product Launch

Overview

The ICB organization is preparing to launch a transformative new product, requiring the orchestration of multiple technology teams, vendor partnerships, and compliance with rigorous regulatory standards. This initiative is central to the organization's strategic growth and demands an experienced Program Manager (PM) with strong technical expertise and a track record of successfully delivering complex product launches.

Key Responsibilities

Program Planning & Roadmap Development

• Develop, maintain, and continuously refine a comprehensive launch roadmap, outlining key milestones, deliverables, dependencies, and resource allocation.
• Collaborate with cross-functional teams to define product scope, objectives, and success criteria.
• Establish and manage program governance structures, including steering committees and working groups.

Stakeholder Management & Communication

• Serve as the primary liaison between ICB, Product, Platform, Risk & Controls teams, vendors, and other critical stakeholders.
• Facilitate regular stakeholder meetings to ensure alignment, resolve issues, and drive decision-making.
• Manage stakeholder expectations and ensure transparent communication throughout the product launch lifecycle.

Oversight & Solution Assurance

• Oversee the design, development, and implementation of solutions, ensuring they are robust, scalable, and aligned with enterprise architecture standards.
• Partner with engineering and architecture teams to validate solution designs and integration approaches.
• Ensure all technical deliverables meet regulatory, security, and compliance requirements.

Risk Management & Regulatory Compliance

• Proactively identify, assess, and manage risks related to new product enablement
• Review risk mitigation strategies, contingency plans, and escalation protocols

Execution Excellence & Delivery Management

• Drive the end-to-end execution of the product launch, ensuring delivery against agreed timelines, budgets, and quality standards.
• Monitor program progress, track key performance indicators, and resolve delivery bottlenecks.
• Foster a culture of accountability, continuous improvement, and operational excellence within the program team.

Reporting & Senior Management Updates

• Prepare and deliver regular program status reports to senior management, highlighting achievements, risks, issues, and mitigation actions.
• Provide clear, actionable insights and recommendations to support executive decision-making.
• Maintain comprehensive program documentation and audit trails.

Core Competencies

• Strategic thinking and problem-solving
• Technical depth and solution orientation
• Risk and change management
• Influencing and negotiation skills
• Results-driven execution

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.