Program Manager - M3 New Business Lines, Middle Mile Multi Use (M3)

Amazon; Sheffield; On-site; GBP 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Program Manager to lead innovative projects within their Multi-use Programs team. This role offers the chance to influence the future of operations by integrating new business lines into the EU Sort Center Network. The ideal candidate will excel in project management, change leadership, and collaboration across diverse teams. You'll have the opportunity to drive strategic improvements, enhance operational performance, and contribute to a culture of diversity and inclusion. This is a unique chance to make a significant impact in a dynamic and fast-paced environment, where your expertise will shape the way forward for operations at a leading global company.

Qualifications

• Extensive experience in ATS operations and logistics is essential.
• Strong background in managing large-scale projects and change initiatives.
• Proficient in English with excellent communication skills.

Responsibilities

• Coordinate multiple new business line programs focusing on operations integration.
• Standardize processes and timelines for effective program management.
• Drive improvements across teams and organizations using data-driven insights.

Skills

ATS operations and logistics

Change management

Project management

Strategic thinking

Communication

Education

University Degree in Engineering

University Degree in Supply Chain

University Degree in Economics

University Degree in Business Administration

MBA or Master’s Degree

Tools

SQL

Tableau

PowerBI

Job description

Program Manager - M3 New Business Lines, Middle Mile Multi Use (M3)

Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. As a Senior Program Manager, pioneering new ways of thinking, designing, and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Amazon is seeking a business-oriented Program Manager for the Multi-use Programs team to provide an operational lens on the planning, integration, scoping, and project control for new business lines in our EU Sort Center Network. Suitable candidates will have extensive experience and comprehensive understanding of ATS Sort Centre operational processes to coordinate the piloting, scale up, expansion, and integration of M3 flows into our Sort Centres. The ideal candidate is a strong collaborator and change leader who excels in communicating across different functions and levels.

Key job responsibilities

1. Own and coordinate multiple new business line programs with a focus on operations integration.
2. Standardize processes, timelines, dependencies for effective program management and governance.
3. Build mechanisms to identify risk in a sustainable and scalable way, as well as lead the communication with the business and related stakeholders to develop solutions/mitigation.
4. Communicate project status, drive and elevate decision-making, resolve escalation issues and support requests between the cross-functional teams.
5. Inform strategic plans with Sort Centre operational process insights.
6. Create innovative solutions using data and research to address operational constraints in program design, launch, and integration.
7. Take a big-picture approach in analysis of business operations, driving improvements across a range of teams and organizations.
8. Work alongside senior leadership to establish and prioritize improvement plans, seeing them through from start to finish.
9. Enhance operational performance on every program in partnership with stakeholders.

A day in the life

As Senior Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Program Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvement, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.

Basic Qualifications

1. Experience in ATS operations and logistics.
2. Experience in development and implementation of large scale, complex projects.
3. Change management experience.
4. Project / program management experience.
5. University Degree: Engineering, Supply Chain, Economics or Business Administration.
6. Proficient English Level - Verbal and written.

Preferred Qualifications

1. MBA or Master’s Degree or other advanced degree in Supply chain, Engineering or related field.
2. PMP / Prince certification.
3. Certified Change Management Professional (CCMP) or similar.
4. SQL/Tableau/PowerBI knowledge is a strong plus.
5. Lean or Six Sigma Green/Black Belt certification.
6. Relevant experience working in a supply chain, logistics, or operations environment.
7. Experience in conceptualizing and implementing operational or supply-chain management improvements.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.