Program Manager II, Pricing Insights

Amazon; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company seeks a program manager in Pricing Insights to enhance customer and seller experience on their platform. The ideal candidate will possess strong program management skills, effectively collaborate with diverse teams, and leverage data for strategic decision-making.

Qualifications

• 3+ years of program or project management experience.
• Strong experience in cross-functional collaboration with tech and non-tech teams.
• Proven ability to define requirements and implement process improvements using data.

Responsibilities

• Drive high-impact programs that enhance pricing and customer experience.
• Liaise with cross-functional teams for project deliverables.
• Analyze data for insights to improve systems.

Skills

Program Management

Communication

Problem-solving

Stakeholder Management

Data Analysis

Job description

As a member of Pricing Insights, you'll play a crucial role in enhancing both Customer and Seller Experience by identifying blind spots and improving the overall shopping and selling journey on Amazon.

Do you want to be part of the team that ensures Amazon keeps its “best price” promise across millions of products worldwide? Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on!

A successful candidate will have a proven track record in managing complex programs with significant impact, demonstrating strong program management, problem-solving, and communication skills. They should be adept at interacting with both technical and non-technical stakeholders at all levels. The candidate should excel in deriving deep insights from complex data, applying sound business judgment, including financial acumen, to assess key decisions swiftly. Additionally, they must be skilled in crafting compelling business documents and driving outcomes for senior leadership at Amazon. The ability to influence across functions and levels within the organization is essential for success in this role.

Planning and working across cross-functional stakeholders
Understand Seller ecosystem and deliver insights about Seller pain points
Proven strong written and verbal skills; ability to turn complex concepts into insights
Take ownership of programs and drive innovations

Key job responsibilities
- Drive end-to-end high impact and high visibility programs that impact pricing and hence customer experience on Amazon
- Liaise with cross functional teams to ensure timely deliverables for key projects
- Analyze data and dive deep into processes to derive insights for enhancing systems
- Write compelling business documents and drive outcomes for senior leadership at Amazon

About the team
Pricing Insights (PI) drives WW programs to enhance Amazon's pricing strategy by integrating market research and customer/seller anecdotes for data-driven recommendations. Leveraging research and insights, the team aims to challenge assumptions, influence strategy, and drive data-backed decisions.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

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