Program Manager - EPDS

LabCorp; Harrogate; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading contract research organization is seeking a Program Manager to join their Early Phase Development Solutions department in Harrogate. This role involves managing multidisciplinary programs and providing expert client interactions. Ideal candidates will have a BSc in Life Sciences, excellent communication skills, and experience in a pre-clinical environment. Hybrid working options are available.

Benefits

Competitive salary

Comprehensive benefits package including health cover and pension

Structured career progression path

Qualifications

• Demonstrable client facing experience within pre-clinical field.
• CRO experience advantageous.
• Capable of working autonomously but also in a team environment.

Responsibilities

• Ensure appropriate commercial documents are in place prior to studies.
• Liaise with relevant commercial organization team members after award.
• Prepare and host kick off meeting with internal study teams and client representatives.

Skills

Strong oral and written communication skills

Excellent customer service skills

Strong planning and organizational skills

Ability to work with financial information

Education

BSc in the Life Sciences field or equivalent experience

Job description

The Program Manager acts as a single point of contact for our clients and provides them with a Program Management service assisting in the design, conduct and coordination of multidisciplinary, integrated programs, involving pre-clinical and clinical studies and/or the management of client portfolios, at all Labcorp locations, including other Labcorp Business Units and third-party vendors. A Program Manager will have significant interactions with clients by email, phone, and face to face and will provide a program management service for clients placing low - mid complexity packages (portfolios) of work. The Program Manager will work independently on programs or client portfolios but may be assigned to scoped work with either an Alliance Manager, Director Drug Development & Regulatory Strategy (DD&RS) or a CPC Regulatory Program Director. The Program Manager may also monitor the scientific and regulatory acceptability of the program and completion within agreed scope, with support of scientific staff.

Responsibilities

• Ensure appropriate commercial documents are in place prior to studies, including CDA\'s, contracts, and any quality/technical documents with the client and any third party vendors
• Liaise with the relevant commercial organization team members to ensure post-award handoff, including sharing all documents, timelines and program scope
• Review and evaluate awarded scope, identify any operational challenges, and suggest solutions
• Prepare and host kick off meeting with internal study teams and client representatives
• Set up and lead program debrief after all studies within the development program are completed
• Responsible for the management and tracking of individual project resources needed throughout the development program. Contribute to contingency planning for key resources and activities
• Manage third party vendors as necessary, including overseeing milestones and billing/invoicing
• Engage with key SMEs to provide expert knowledge of Labcorp service lines and capabilities, including sites where work is performed
• Prepare and maintain the appropriate tools, such as Gantt, study trackers, financial trackers, communication plan, risk log, action trackers, etc. for each program, ensure that they are maintained and the program teams, including the client, are provided with regular updates
• Independently provide a program management service for low - mid complexity drug development programs to the client including coordination of internal and external teams across multiple Labcorp business units globally; may provide program management service for higher complexity programs with support from a Director Drug Development & Regulatory Strategy (DD&RS) or a CPC (Crop Protection and Chemical) Regulatory Program Director
• Lead the core program team, including Study Directors, Principal Investigators, Project Managers from individual business units, and third party vendors for low - mid complexity programs; assist in leading the core team for higher complexity programs with support from a DD&RS or a CPC Regulatory Program Director

Qualifications

• BSc in the Life Sciences field or equivalent industry experience, Demonstrable client facing experience within pre-clinical field; CRO experience advantageous
• Strong oral and written communication skills
• Ability to work to deadlines, prioritize tasks and manage multiple changing priorities
• Excellent customer service skills with a strong focus on client needs
• Strong planning and organizational skills
• Computer proficiency with good working knowledge of a range of IT packages
• Ability to work with financial information
• Capable of working autonomously but also in a team environment acting as a mentor where appropriate

Labcorp is a world-leading, life science contract research organization with a mission to improve health and lives. Recognized as one of Forbes\' World's Best Employers and named one of The World\'s Most Admired Companies 2024 by Fortune, Labcorp is seeking to hire a Program Manager to join our Early Phase Development Solutions (EPDS) department supporting pre-clinical studies. This role offers hybrid or on site working aligned with either our Huntingdon or Harrogate site.

Benefits

• A competitive salary together with a comprehensive benefits package including health cover and pension
• A varied role with global exposure and oversight of the whole drug development process
• Structured career progression path in a supportive and experienced team
• Ability to work with a variety of different clients on wide ranging projects
• The opportunity to expand and grow your network
• A culture of CARE with access to well-being programs and various employee resource groups