Program Manager, Data Center Operations Organizational Resilience

Google; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Google is seeking a Program Manager for Data Center Operations Organizational Resilience in London. This role involves leading projects to enhance organizational resilience through effective learning strategies and collaboration across EMEA locations. The ideal candidate will have a strong background in organizational development and experience with AI tools.

Qualifications

• At least 5 years of experience in organizational development or related field.
• Experience in developing learning strategies across geographical locations.
• Experience supporting workforce planning and data center site launches.

Responsibilities

• Develop and manage an annual learning and development strategy.
• Collaborate with facility leaders to identify learning needs.
• Create and deliver engaging training materials using various modalities.

Skills

Organizational Development

Change Management

Strategic Thinking

Results-oriented

AI Tools

Education

Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field

Job description

Program Manager, Data Center Operations Organizational Resilience

corporate_fare Google place Eemshaven, Netherlands; Saint-Ghislain, Belgium; +1 more

info_outline

info_outline Note: By applying to this position, you can share your preferred working location from the following: Eemshaven, Netherlands; Saint-Ghislain, Belgium; London, UK.

Minimum Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field, or equivalent practical experience.
• At least 5 years of experience in organizational development, learning and development, change management, or a related field, with a focus on building organizational resilience.
• Experience supporting workforce planning and new data center site launches.
• Experience in developing and implementing learning strategies across geographical locations.

Preferred Qualifications

• Experience in data center, operations, or computing infrastructure roles, especially in multi-tiered distributed application environments.
• Experience with AI tools and leveraging custom-AI agents to enhance knowledge and skill development.
• Knowledge of skill reinforcement in workflows utilizing AI and procedures.
• Strategic thinking skills with the ability to translate vision into actionable plans.
• Results-oriented with a focus on impact measurement and continuous improvement.

About the Job

As a Program Manager at Google, you will lead complex, multi-disciplinary projects, collaborating with stakeholders to plan requirements, manage schedules, identify risks, and communicate effectively across teams and time zones. Your projects will often span multiple offices and regions, requiring coordination and proactive communication to ensure successful delivery.

Our Technical Infrastructure team builds and maintains the architecture that powers Google's online products, from data centers to next-generation platforms. We are dedicated to reliability, innovation, and continuous improvement to provide the best experience for users worldwide.

Responsibilities

• Develop and manage an annual learning and development strategy focused on organizational resilience across all EMEA locations.
• Collaborate with facility leaders to identify learning needs and tailor programs accordingly.
• Create and deliver engaging training materials using various modalities (e-learning, video, AI, workshops, simulations).
• Partner with the workforce strategy team to incorporate resilience principles into new site launches (e.g., Project Point-Nemo).
• Identify resilience risks in new site development and develop mitigation strategies.

Google is an equal opportunity employer committed to diversity and inclusion. We provide equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or other protected status. See Google's EEO Policy and related resources for more information.

Proficiency in English is required for all roles to facilitate global collaboration.

Note to recruitment agencies: Google does not accept unsolicited resumes and is not responsible for fees related to them.