Program Manager, Compliance, Amazon Freight Partner

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

This innovative firm is seeking a dynamic Program Manager to lead compliance and risk mitigation initiatives within the Amazon Freight Partner program. In this role, you will conduct risk assessments, develop strategic plans, and enhance operational efficiency through collaboration with cross-functional teams. Your strategic mindset and strong analytical skills will be crucial in optimizing audit processes and implementing new compliance measures. This position offers the opportunity to drive significant change in a fast-paced environment, making a real impact on the transportation and logistics sector. If you are passionate about improving processes and leading teams, this is the perfect opportunity for you.

Qualifications

• Bachelor's degree required with experience in program or project management.
• Strong analytical and communication skills essential for this role.

Responsibilities

• Lead compliance and risk mitigation initiatives for Amazon Freight Partner.
• Drive carrier audit performance improvements and manage policy changes.

Skills

Analytical Skills

Project Management

Communication Skills

Risk Management

Cross-Functional Collaboration

Process Improvement

Education

Bachelor's Degree

Job description

Job ID: 2877503 | Amazon UK Services Ltd.

As a Program Manager for Amazon Freight Partner, you will lead compliance and risk mitigation initiatives to enhance the program's overall performance. Your role involves conducting comprehensive risk assessments, developing strategic mitigation plans, and implementing improvements across various aspects of the program. You'll lead efforts to optimize audit processes, enhance enforcement mechanisms, and introduce new compliance measures. Collaborating with cross-functional teams, notably Transportation Risk & Compliance (TRC) and Operations, you'll drive the implementation of risk management programs and compliance training initiatives. Your responsibilities extend to overseeing policy changes, maintaining governance standards, and continuously improving operational efficiency. This role requires a strategic mindset, strong analytical skills, and the ability to drive change in a complex, fast-paced environment.

Key job responsibilities

1. Lead transportation compliance and risk mitigation strategies: Develop, implement, and oversee comprehensive plans to enhance freight partner program compliance and mitigate identified risks in the transportation sector.
2. Drive carrier audit performance improvements: Optimize carrier audit processes, implement corrective action workflows, and enhance enforcement management systems to boost overall compliance scores within the network.
3. Establish successful partnerships: Collaborate with internal teams and external partners to execute both tactical and strategic initiatives, ensuring alignment across the transportation ecosystem.
4. Manage policy changes and governance: Own program policy updates, maintain governance standards, and ensure all initiatives adhere to legal and operational guidelines in the logistics industry.
5. Influence development of carrier compliance tools: Work with teams to develop proper SOPs, KPIs, and strategies that help comply with regional transportation regulations impacting operations.
6. Demonstrate excellent communication in logistics: Utilize strong written and verbal communication skills to effectively convey complex information and influence stakeholders.
7. Drive technology integration: Collaborate with Sr. Program and Product Managers to implement tech features that simplify compliance management.
8. Upskill partners and stakeholders: Conduct training sessions and share best practices to mitigate regulatory risks and improve overall compliance performance.

A day in the life

As a Program Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

This role can be based in any of Amazon Transportation Services' European corporate offices, including Berlin, Munich, Luxembourg, Madrid, or London.

BASIC QUALIFICATIONS

• Bachelor's degree
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience in transportation, logistics, or operations management.

PREFERRED QUALIFICATIONS

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Fluency in German, French, Spanish, Polish, or other European languages

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.