Program Manager - Clinical Stabilization Services

ZipRecruiter; Shrewsbury; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading organization in substance abuse recovery seeks a dedicated Program Manager to oversee operations at Independence Hall. This role requires strategic development and administrative management to improve client-centered care. Candidates should have a strong background in behavioral health and program management.

Benefits

Comprehensive Benefits Package

Employer-paid Disability and Life Insurance

$2500 Medical Opt-Out Program

Retirement Plan with a $2000 match

Tuition Reimbursement Program

Paid Parental Leave

Qualifications

• Bachelor's Degree required, Master's preferred.
• At least 2 years of clinical experience in behavioral health.
• A minimum of 3 years in management/program development.

Responsibilities

• Oversees daily operations of the Clinical Stabilization Service Program.
• Develops and implements a mental health and substance use treatment program.
• Ensures compliance with health standards and maintains program licensure.

Skills

Clinical experience

Team management

Behavioral health knowledge

Education

Bachelor's Degree in Social Work, Counseling, or Psychology

Master's Degree preferred

Job description

Job Description

Are you motivated by knowing you've made a difference in someone's life and in our community? Do you have a passion for helping those in substance abuse recovery? If you answered yes, then you may have what it takes to be part of the Veterans Inc. team at Independence Hall!

At Independence Hall, we provide client-centered care and recovery-oriented treatment within a therapeutic environment. We are seeking passionate and innovative individuals to join our team.

The Program Manager is responsible for the general oversight, administrative supervision of program staff, day-to-day operations, development, implementation, and continuous improvement and evaluation of the Clinical Stabilization Service (CSS) Program.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:

• Provides administrative supervision and management of designated staff, including scheduling, approving timesheets, conducting annual reviews, and collaborating with HR regarding employee relations, training, development, and disciplinary measures.
• Develops a strategic plan to implement a comprehensive mental health and substance use treatment program at Independence Hall. Creates policies and procedures that support the program and reflect the agency's philosophy and objectives.
• Works with the Business Department to ensure all program standards are met to maintain licensure by the Massachusetts Department of Public Health, compliance with BSAS Standards of Care, and CARF Behavioral Health accreditation. Collaborates with HR and the Business Department to manage the financial performance of the program by monitoring and resolving budgeting issues.
• Works with executive management to market and promote the program within the community by developing business relationships, referral networks, and outreach linkages.
• Develops referral processes for internal and external services, including acute, rehabilitation, support care, medical maintenance, and continuing care for mental health and substance use disorders.
• Identifies mental health and substance use assessment tools and establishes procedures for their administration.
• Develops a formalized process for implementing, tracking, and analyzing screening, brief interventions, and referrals to treatment.
• Develops and launches a patient engagement initiative, including outreach to de-stigmatize counseling services, and works to enhance the "Culture of Care" by treating clients with dignity and respect, and de-escalating upset clients.
• Ensures minimum staffing 24/7 to guarantee client safety and adherence to licensing requirements, including all critical staff on all shifts. Maintains a strict policy of non-abandonment of client care and acts as the final line of coverage in case of unavailability of replacement staff.

WHAT YOU MUST HAVE:

• Bachelor's Degree in a related field (Social Work, Counseling, Psychology); Master's Degree preferred.
• At least two years of clinical, behavioral/mental health, or substance abuse counseling experience.
• Minimum of three years in management and/or program development.
• Ability to pass a CORI and background investigation.
• Compliance with Veterans Inc. COVID-19 Vaccination Policy; medical exemptions considered.

WHAT WE CAN OFFER YOU:

Comprehensive Benefits Package for full-time employees includes:

• BCBS Medical, Dental, and Vision Insurance
• Employer-paid Short and Long-Term Disability and Life Insurance
• $2500 Medical Opt-Out Program for those with coverage elsewhere
• Retirement Plan (403B) with a $2000 match
• Flexible Spending Accounts
• Tuition Reimbursement Program
• Paid Parental Leave

For more information or to apply, visit our website. Please do not mail, email, or fax your application, as we only accept completed applications through our career page. Unsolicited resumes from agencies are not accepted.

Veterans Inc. is an equal opportunity employer. We are committed to diversity and inclusion in the workplace.

If you need assistance completing an application, please contact [e-mail].