Program Manager, Amazon Global Selling

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Job ID: 2917484 | Amazon EU SARL (UK Branch)

Do you want to be part of the next multi-billion dollar business at Amazon? Does the challenge of simplifying the complex world of international selling excite you? If yes, then come join us in our journey of innovation as we fuel the selection flywheel for Customers around the world!

Amazon Global Selling (AGS) is enabling global customers to get access to millions of new products from Marketplace Selling Partners at cheaper and faster shipping rates. It is a high-visibility initiative that is helping Amazon march towards its vision of enabling Customers around the globe to have access to the best selection at the best price.

As we scale up this business, we want to ensure our Selling Partners are well supported through the expansion process. Working in a dynamic sales environment, the person will be responsible for strategic and operational aspects of program(s) that can help sellers start and build their e-commerce business on Amazon. You will be expected to build program(s) that would deliver both organic and new business growth to Amazon’s marketplaces, making the role entrepreneurial in nature. This person will work to resolve both short-term operations issues as well as contribute to the long-term vision of the program.

Key job responsibilities

The ideal candidate will bring strong data analysis and project management experience, excellence in problem-solving, and a proven track record of success in fast-paced environments. You should demonstrate the ability to translate data insights into business solutions to drive performance and influence change. As a program manager, you must be capable of crafting a big-picture vision and garnering support from partner organizations and global teams to bring it to fruition.

Core Responsibilities

1. Dive deep in data to identify actionable insights and work on initiatives to improve selections.
2. Transform Seller insights into projects, features, and processes that drive adoption of the program.
3. Identify feature gaps in new offerings and work cross-functionally to influence partner teams.
4. Lead cross-functional projects across multiple geographies working with senior business leaders on major initiatives.
5. Drive adoption of services & step-function improvement in Seller Experience.
6. Drive marketing and communication strategy of the program, as well as track and monitor performance.

BASIC QUALIFICATIONS

1. Bachelor’s degree required, in Engineering, Supply Chain, Operations.
2. Several years of experience in logistics, e-commerce, or supply chain operations.
3. A passion for developing best in class customer delivery experience.
4. Strong bias for action, with willingness to roll up sleeves and get things done.
5. Experience of working in a highly analytical, results-oriented environment with external customer interaction required.
6. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
7. Demonstrated active listening skills, highly consultative and solutions-oriented.

PREFERRED QUALIFICATIONS

1. MBA or a Master’s Degree in Engineering, Supply Chain, Operations.
2. SQL knowledge and experience in Tableau. Experience with Amazon Transportation, Supply Chain, Operations or Procurement. Experience with lean process, kaizen, six sigma, and process improvement.
3. Strong structured thinking and problem-solving ability with the ability to convert strategy to action.
4. Demonstrated experience in performing complex data analysis.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.