Enable job alerts via email!

Program Manager - Amazon Fresh Quality

Amazon

London

On-site

GBP 45,000 - 65,000

Full time

Today

Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading company in the grocery logistics sector seeks a Program Manager to enhance the Customer Experience. The role involves overseeing quality improvements across the EU network, requiring analytical skills and experience in program/project management. Collaboration with various teams is essential, making this an impactful opportunity for the right candidate.

Qualifications

Bachelor's degree required.
Advanced Excel and SQL skills needed.
Experience defining program requirements using data.

Responsibilities

Analyze data to drive effective decision-making.
Manage stakeholders and internal processes.
Launch programs and monitor performance metrics.

Skills

Data Analysis

Communication

Project Management

Education

Bachelor's degree

Tools

Excel

SQL

Join to apply for the Program Manager - Amazon Fresh Quality role at Amazon

Description

At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Be able to access and analyze complex data sets to drive effective decision making. Use data to understand operational challenges and create continuous improvement initiatives.
Communicate clearly and concisely with leadership to explain performance trends, actions, and reasoning for business decisions.
Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables.
Work with a variety of other Amazon departments to identify and leverage best practices.
Manage stakeholders and internal processes, and define standards.

A day in the life

As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

About The Team

The Amazon Grocery Logistics (AGL) org is looking to hire a Program Manager passionate about improving the Customer Experience of our online Grocery Fulfillment channel. This PM will be responsible for overseeing Quality improvements across the EU network (UK, ES and IT), collaborating with internal stakeholders to deliver the highest quality products to our customers.

A highly analytical candidate with program/project management or grocery operations experience is an ideal fit, as this role will require cross-functional partnership with multiple teams (Tech, Operations, Analytics, Finance, Delivery and other teams) to lead, influence, and support business critical projects and initiatives. Robust understanding of fulfillment operations including order fulfillment, inventory flows, constrained warehouse assets (capacity and labor), quality, and long term roadmaps will help develop new innovations within complex ultra-fast operations.

You will be expected to interact with senior-level audiences to provide updates and make strategic recommendations that will achieve the long-term vision for optimal balance between business need and operator experience. Documentation of requirements, project management, and cross-team coordination skills are essential.

Basic Qualifications

Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

Experience in leading large, cross functional projects

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon UK Services Ltd.

Job ID: A2971813

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
General Business, Management, and Strategy/Planning
Industries
Software Development

Referrals increase your chances of interviewing at Amazon by 2x

Get notified about new Program Manager jobs in London, England, United Kingdom.

Project, Programme and Portfolio Manager

London, England, United Kingdom 4 days ago