Program Manager, AF Supply, Amazon Freight

Amazon; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading online retailer in London is seeking a Program Manager for its Amazon Freight division. This role will focus on defining the supply strategy for Less-than-Truckload services, launching new programs, and collaborating with various teams to enhance performance metrics. The ideal candidate should have a Bachelor's degree and experience in stakeholder management, program delivery, and data analysis. This position offers an opportunity to shape a new business area within a dynamic team.

Qualifications

• Experience in driving end to end delivery and communicating results to senior leadership.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience implementing repeatable processes and driving automation or standardization.

Responsibilities

• Define the supply strategy for Amazon Freight Less-than-Truckload.
• Launch new supply programs and monitor performance metrics.
• Collaborate with cross-functional stakeholders to define performance expectations.

Skills

Stakeholder management

Program delivery

Data analysis

Cross-functional teamwork

Excel (Advanced)

SQL

Education

Bachelor's degree

Tools

Quicksight

Job description

Description

Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon’s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.

Amazon Freight (Amazon's newly launched external facing Freight service) is hiring a Program Manager to define the supply strategy for its newest business, Less-than-Truckload. Join us in building the next big thing for Amazon.

Key job responsibilities

As a Program Manager for LTL - Supply Programs, you will be responsible for defining the supply strategy approach Amazon Freight LTL should take in order to service our customers.

You will:

• Launch new supply programmes, create and monitor performance metrics, and report on the status of key objectives that affect deliverables

• Research, define and benchmark cost targets to support AF profitability

• Collaborate with cross-functional stakeholders like other program, product, internal carrier and procurement teams to define and align on carrier profiles, performance expectations and procurement approach, creating and tracking supply performance KPIs impacting cost and Shipper experience.

• Shape the vision and define scope of the program as we scale our business and ensure correct supply channels are in place for the long term as well as short term requirements.

• Work with a variety of other Amazon departments to identify and leverage best practices

• Within a programme environment, lead a multidisciplinary team in overcoming challenges and drive progress

• Manage stakeholders and internal processes, and define standards

A day in the life

As a Programme Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

Basic Qualifications

• Bachelor's degree

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience defining program requirements and using data and metrics to determine improvements

• Experience working cross functionally with tech and non-tech teams

• Experience implementing repeatable processes and driving automation or standardization

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Preferred Qualifications

• Quicksight

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