Program Manager

WNTD; United Kingdom; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to spearhead the deployment of a cutting-edge observability and AI Ops platform. This pivotal role involves leading the Dynatrace rollout, ensuring seamless integration across teams, and driving a culture of operational excellence. If you have a strong background in program management and are passionate about IT transformation, this is an exciting opportunity to make a significant impact in a fast-paced environment. Join a forward-thinking company and help shape the future of IT operations.

Qualifications

• Proven experience in managing large-scale IT change programmes.
• Strong ability to communicate with both technical and business stakeholders.

Responsibilities

• Lead the full Dynatrace rollout lifecycle across the enterprise.
• Establish governance and reporting processes to ensure value delivery.

Skills

Program Management

Stakeholder Communication

Risk Mitigation

Change Management

IT Infrastructure

DevOps

Education

Bachelor's Degree in IT or related field

Change Management Certification

Tools

Dynatrace

Agile Frameworks

SAFe

Job description

Job Title: Program Manager – Dynatrace Platform Deployment

Location: Hybrid, 2-3 days in Cambridge

Working Hours: Standard hours, with flexibility during key deployment phases

Rate: Competitive – based on experience and value contribution

Role Overview

We are looking for a Program Manager with direct experience in Dynatrace platform rollouts to lead the end-to-end deployment of our new observability and AI Ops platform. This role is at the heart of a major enterprise-wide IT transformation initiative focused on enhancing system visibility, improving reliability, and accelerating incident resolution.

You will take full ownership of the Dynatrace implementation, overseeing all aspects of planning, delivery, stakeholder alignment, and enterprise change management. You will play a key role in ensuring that Dynatrace becomes deeply embedded across infrastructure and engineering teams, enabling proactive monitoring and driving a culture of data-informed operational excellence.

Key Responsibilities

• Lead the full Dynatrace rollout lifecycle across the enterprise – from initial planning and integration through to adoption and business value realisation.
• Define and manage the programme roadmap specific to Dynatrace implementation, aligning timelines, resources, and stakeholders.
• Coordinate with infrastructure, application, and DevOps teams to ensure Dynatrace deployment is technically sound and aligned with operational needs.
• Drive enterprise change management, supporting teams through process shifts, cultural changes, and platform onboarding.
• Establish clear governance, progress tracking, and reporting processes to maintain visibility and ensure value delivery.
• Serve as the primary point of contact for Dynatrace and associated vendors, managing expectations, service levels, and technical deliverables.
• Facilitate communication with executive stakeholders, ensuring strategic alignment and transparency throughout the programme.
• Develop KPIs and reporting structures to track platform usage, incident reduction, and operational improvements.

Must-Have Skills & Experience

• Strong program management skills, including planning, budgeting, risk mitigation, and stakeholder communication.
• Expertise in managing large-scale change programmes, especially those involving IT tooling or observability transformation.
• Background in IT infrastructure, enterprise operations, or DevOps.
• Exceptional interpersonal skills with the ability to influence both technical and business stakeholders.
• Comfortable working in fast-paced, cross-functional, and evolving environments.

Nice-to-Have Skills & Certifications

• Familiarity with Agile, SAFe, or hybrid delivery frameworks.
• Knowledge of SRE practices and/or ITSM frameworks.
• Change Management certification (e.g., Prosci, APMG) is a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management, Information Technology, and Project Management

• Industries

  Professional Services and IT Services and IT Consulting

Referrals increase your chances of interviewing at WNTD by 2x

Sign in to set job alerts for “Program Manager” roles.

Implementation Program Manager - UK or Ireland

Director Program Management - Ventures (Europe, Remote)

London, England, United Kingdom 1 month ago

Adderbury, England, United Kingdom 4 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

Technical Program Manager - (Remote - UK)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

Principal Technical Program Manager – Application Security

Sr. Technical Program Manager - (United Kingdom, Germany, Ireland, Canada)

London, England, United Kingdom 2 weeks ago

Program Manager (Sustainability Reporting Code)

Hertfordshire, England, United Kingdom 2 weeks ago

Cambridge, England, United Kingdom 1 week ago

Edinburgh, Scotland, United Kingdom 1 week ago

Program Manager, Community Experience Team

Farnborough, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.