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A global IT solutions provider is seeking a Program Services Manager to oversee the lifecycle of services offered, ensuring alignment with business goals and customer needs. The ideal candidate will have a Bachelor's degree and 5+ years of experience managing complex programs. This role includes collaboration with cross-functional teams and requires strong project management skills. The company offers a comprehensive benefits package, supporting hybrid work arrangements.
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When it comes to IT solution providers, there are many choices. But for providers with innovative and differentiating end-to-end service offerings, there’s only one: Zones – First Choice for Technology Solutions.
Zones is a global solution provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise (MBE) with over 35 years in business, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and holding top certifications from partners like Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones excels in building digital infrastructures that transform business operations, ensuring whatever they need, they can consider IT Done. Follow Zones, LLC on Twitter @Zones, and on LinkedIn and Facebook.
Position Overview:
What you’ll do as the Program Services Manager
The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
In this role, you will oversee and manage the entire lifecycle of services offered by Zones, ensuring all aspects—from design and implementation to maintenance and retirement—are efficiently handled. This involves aligning service lifecycles with business goals, customer needs, and regulatory requirements, and will include on-site visits to clients twice a month.
Key Responsibilities:
What you will bring to the team:
Zones offers a comprehensive benefits package. We support hybrid working and provide private medical insurance, wellness programs, and opportunities for training and development. Additional perks may include discounts on gym memberships, retail, travel, and more.