Program Manager

Primark; Reading; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in the retail sector is offering a 6-month contract for a Programme Manager to oversee technical workstreams within their EPOS transformation. This role requires strong project management skills and is focused on successful delivery of key components, including applications and vendor solutions. The position includes hybrid working with travel to Reading and occasionally to Dublin.

Qualifications

• Proven experience in delivering technology projects in the retail sector, ideally with EPOS.
• Strong project management skills in cross-functional teams.
• Understanding of infrastructure, systems integration, and store technology.

Responsibilities

• Manage the full project lifecycle for assigned workstreams from initiation through go-live.
• Develop and maintain detailed project plans, schedules, and budgets.
• Monitor project progress and report updates to stakeholders.

Skills

Technical Project Management

Risk Management

Stakeholder Engagement

Problem Solving

Job description

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We have exciting opportunity for an immediately available Programme Manager to join us on an initial 6 month contract with hybrid working where you must be willing to travel to our Reading office 1-2 days per week with some occasional ad-hoc travel to Dublin and other locations which will be fully expensed.

Role Overview:

We are seeking a skilled Programme Manager to lead the delivery of one or more technical workstreams as part of our global EPOS transformation programme. This role will focus on managing the end-to-end delivery of technical components, which could include several of the following deliverables:- core EPOS applications, integrations, hardware rollout, and vendor solutions, ensuring they are delivered on time, within budget, and to specification.

The ideal candidate will have strong technical project / delivery management experience in the retail sector, with EPOS implementations, and be comfortable working in a fast-paced, multi-vendor environment. This is not a business project management or change management role. The programme manager will be required to “Roll their Sleeves Up” and pitch in with a variety of tasks to ensure successful delivery of the overall workstream. They will work as part of a programme team, supporting the lead project manager deliver a core workstream within the overall EPOS Replacement Programme.

Key Responsibilities:

• Manage the full project lifecycle for assigned technical workstreams, from initiation through to go-live and handover
• Develop and maintain detailed project plans, schedules, and budgets
• Identify, track, and manage risks, issues, assumptions, and dependencies (RAID)
• Lead cross-functional project delivery teams, including internal technical resources, vendors, and third parties
• Work closely with business stakeholders to ensure technical solutions meet business requirements
• Build strong relationships with the supporting technical delivery teams:-

Architecture, Security, Infrastructure / Networks / Cloud, Product / Business Analysis, Testing / Environments, Application Development, Data Migration and Store Roll Out.

• Coordinate requirements capture, technical design, build, testing, and deployment activities across workstreams
• Monitor and report on project progress, providing regular updates to the Technical Works Stream Lead and key stakeholders
• Ensure compliance with governance standards, change control processes, and quality assurance
• Support supplier and contract management activities, including managing deliverables and ensuring alignment to scope
• Facilitate technical workshops, stand-ups, and steering meetings as required
• Drive continuous improvement in delivery practices and project outcomes
• Ensure project administration is kept up to date in line with the governance delivery framework, which is based around a Prince2 delivery framework.

Skills & Experience Required:

• Proven experience as a Senior Technical Project/Delivery Manager delivering technology projects in the retail sector, ideally EPOS or in-store systems
• Strong project management expertise, including planning, tracking, reporting, budgeting, and risk management
• Experience managing cross-functional technical teams, vendors, and third-party partners
• Strong understanding of infrastructure, systems integration, networks, and store technology landscapes
• Familiarity with software development lifecycles, hardware deployments, and UAT processes
• Excellent organisational, communication, and stakeholder engagement skills
• Ability to work effectively in a complex, fast-moving environment.
• Strong problem-solving skills with a proactive and delivery-focused mindset

Please note, to be considered for this role we can only accept candidates who are happy to work through an umbrella company, this is non-negotiable.

If the above is of interest to you then please apply and we can discuss the next steps in detail.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Retail

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