Program Manager

LabCorp; Huntingdon; On-site; GBP 55,000 - 75,000; Full time

Job summary

Labcorp is seeking a Program Manager to act as the single point of contact for clients, coordinating multidisciplinary, integrated programs across Labcorp locations and third-party vendors.

You will lead kick-off meetings, manage resources, monitor scope, and ensure timely delivery while maintaining client relationships and documentation rigor.

Qualifications

• BSc in Life Sciences or equivalent industry experience.
• Demonstrable client facing experience within pre-clinical field; CRO experience advantageous.
• Strong oral and written communication skills.
• Ability to work to deadlines, prioritize tasks and manage multiple changing priorities.
• Excellent customer service skills with a strong focus on client needs.
• Strong planning and organizational skills.
• Computer proficiency with good working knowledge of a range of IT packages.
• Ability to work autonomously but also in a team environment acting as a mentor where appropriate.

Responsibilities

• Ensure appropriate commercial documents are in place prior to studies, including CDA's, contracts, and any quality/technical documents with the client and any third party vendors.
• Liaise with the relevant commercial organization team members to ensure post-award handoff, including sharing all documents, timelines and program scope.
• Review and evaluate awarded scope, identify any operational challenges, and suggest solutions.
• Prepare and host kick off meeting with internal study teams and client representatives.
• Set up and lead program debrief after all studies within the development program are completed.
• Responsible for the management and tracking of individual project resources needed throughout the development program.
• Contribute to contingency planning for key resources and activities.
• Manage third party vendors as necessary, including overseeing milestones and billing/invoicing.
• Engage with key SMEs to provide expert knowledge of Labcorp service lines and capabilities, including sites where work is performed.
• Prepare and maintain tools for each program, ensure maintenance and regular updates to client and program teams.
• Independently provide a program management service for low - mid complexity drug development programs to the client.

Skills

Client facing

Communication

Planning

Organization

Deadline driven

Mentoring

Education

BSc in Life Sciences

Tools

Gantt charts

Study trackers

Financial trackers

Job description

The Program Manager acts as a single point of contact for our clients and provides them with a Program Management service assisting in the design, conduct and coordination of multidisciplinary, integrated programs, involving pre-clinical and clinical studies and/or the management of client portfolios, at all Labcorp locations, including other Labcorp Business Units and third-party vendors. A Program Manager will have significant interactions with clients by email, phone, and face to face and will provide a program management service for clients placing low - mid complexity packages (portfolios) of work. The Program Manager will work independently on programs or client portfolios but may be assigned to scoped work with either an Alliance Manager, Director Drug Development & Regulatory Strategy (DD&RS) or a CPC Regulatory Program Director. The Program Manager may also monitor the scientific and regulatory acceptability of the program and completion within agreed scope, with support of scientific staff. Work Schedule: 37h/week, Monday-Friday 8:45am-5pm,

• Ensure appropriate commercial documents are in place prior to studies, including CDA's, contracts, and any quality/technical documents with the client and any third party vendors
• Liaise with the relevant commercial organization team members to ensure post-award handoff, including sharing all documents, timelines and program scope
• Review and evaluate awarded scope, identify any operational challenges, and suggest solutions
• Prepare and host kick off meeting with internal study teams and client representatives
• Set up and lead program debrief after all studies within the development program are completed
• Responsible for the management and tracking of individual project resources needed throughout the development program. Contribute to contingency planning for key resources and activities
• Manage third party vendors as necessary, including overseeing milestones and billing/invoicing
• Engage with key SMEs to provide expert knowledge of Labcorp service lines and capabilities, including sites where work is performed
• Prepare and maintain the appropriate tools, such as Gantt, study trackers, financial trackers, communication plan, risk log, action trackers, etc. for each program, ensure that they are maintained and the program teams, including the client, are provided with regular updates
• Independently provide a program management service for low - mid complexity drug development programs to the client including coordination of internal and external teams across multiple Labcorp business units globally; may provide program management service for higher complexity programs with support from a Director Drug Development & Regulatory Strategy DD&RS or a CPC (Crop Protection and Chemical) Regulatory Program Director
• Lead the core program team, including Study Directors, Principal Investigators, Project Managers from individual business units, and third party vendors for low - mid complexity programs; assist in leading the core team for higher complexity programs with support from a DD&RS or a CPC Regulatory Program Director.
  BSc in the Life Sciences field or equivalent industry experience, Demonstrable client facing experience within pre-clinical field; CRO experience advantageous
• Strong oral and written communication skills
• Ability to work to deadlines, prioritize tasks and manage multiple changing priorities
• Excellent customer service skills with a strong focus on client needs
• Strong planning and organizational skills
• Computer proficiency with good working knowledge of a range of I.T packages
• Ability to work with financial information
• Capable of working autonomously but also in a team environment acting as a mentor where appropriate
  Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.