Program Management Office Lead

NFU Mutual; Stratford-upon-Avon; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Salary up to £75,000 dependent on опыт

Annual bonus up to 25%

Contributory pension up to 20%

28 days annual leave + bank holidays

Private medical insurance

Gym membership contribution

Life Assurance 4x salary

Employee discounts on NFU Mutual pol

Job summary

NFU Mutual is seeking an experienced PMO leader to shape and deliver the Enterprise Change Portfolio. You will manage governance, assurance and controls, leading a team of up to 10 PMO professionals and five direct reports.

The role focuses on robust reporting, risk management and stakeholder engagement with senior leaders across the business. You will embed PMO methodologies, develop colleagues, and create a servicededicated PMO function that supports current and future portfolio delivery.

Qualifications

• Proven portfolio governance and assurance experience across large transformations (£5m+).
• Strong controls: planning, scope, risk, issues and dependencies management.
• Experience with financial, resource and supplier management; commercial awareness.

Responsibilities

• Lead delivery of PMO services across programmes or portfolios.
• Develop and coach a PMO team of up to 10 with five direct reports.
• Embed consistent PMO methods, standards and tools across the service.

Skills

Portfolio governance

Stakeholder management

PMO methodologies

Programme controls

Financial & resource management

Education

P30 Portfolio, Programme and Project Offices Practitioner

Management of Risk Practitioner

Job description

Influence how a major change portfolio is shaped and delivered

Lead and develop a PMO team while evolving the PMO service

Hybrid 80% homeworking and 20% from Stratford upon Avon

About the role:

At NFU Mutual, you’ll lead the delivery of high quality PMO services across programmes or portfolios within Group Change. You’ll help ensure effective assurance, governance and controls support the delivery of the Enterprise Change Portfolio to time, cost and quality.

You’ll shape programme and portfolio activity, lead a team of up to 10 PMO professionals with five direct reports and help develop the wider PMO service. Your work will include providing robust challenge, supporting sound business cases, maintaining clear reporting and ensuring risks, issues, dependencies, budgets, resources and plans are managed effectively. You’ll work with senior leaders and stakeholders across the business, using evidence to support timely decisions and improve delivery.

You’ll also build PMO capability by embedding consistent methods, standards and tools, developing colleagues and creating a trusted service that supports current and future portfolio delivery. The role offers career opportunities within PMO services and across change, delivery and assurance at NFU Mutual.

This role is based in our Tiddington Head Office, just outside Stratford upon Avon. However, we understand how important a positive work life balance is, so to help you give your best, we offer great facilities when you want to be in an office environment and support working up to 80% of your hours from home.

About you:

You’re an experienced PMO leader who combines strategic thinking with clear decision making and confident communication. You build strong stakeholder relationships, collaborate effectively and influence at every level. You provide fair, constructive challenge, lead and develop people, and remain effective when managing multiple priorities under timeframe pressure.

To join NFU Mutual, you’ll also bring

• Proven portfolio governance and assurance experience, including significant transformation projects over £5 million across the full project lifecycle
• Strong project and programme controls expertise, including planning, scope, risk, issue and dependency management
• Experience of financial, resource and third party supplier management, supported by good commercial awareness
• Expert knowledge of PMO methodologies, frameworks and standards, with demonstrable experience in a Programme Management or Change Management Office
• Experience leading a PMO in a complex technical and IT environment, with exposure to a broad range of senior stakeholders

Qualifications

• Desirable: P30 Portfolio, Programme and Project Offices Practitioner
• Desirable: Management of Risk Practitioner

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards:

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary – up to £75,000 dependent on experience
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.
• Salary sacrifice employee car scheme - subject to eligibility

Working at NFU Mutual:

We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.

Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.

Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.

We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.