Program Lead - Technology Strategy & Delivery (FTC)

mgpru; Greater London; On-site; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Pension scheme up to 18%

Share Save & Share Incentive Plan

Job summary

M&G is seeking a Program Lead within its Technology unit to direct strategy and delivery across life and savings platforms. You will own the technology roadmap, govern delivery, and align initiatives with business objectives while driving continuous improvement in BAU.

The role focuses on balancing transformation with operational stability and cost controls. Key responsibilities include end-to-end program delivery, governance, and partnership with senior stakeholders to realise benefits and

Qualifications

• Experience delivering complex technology programs end-to-end.
• Exposure to financial services, life & pensions is desirable.
• Strong background in regulatory and risk change delivery.
• Proven ability to drive modernization through cloud, automation, and digital platforms.
• Excellent stakeholder management with senior leadership and external partners.

Responsibilities

• Own E2E Delivery: lead medium-to-high complexity technology programs with clear objectives and outcomes.
• Translate strategy into actionable delivery plans aligned with enterprise architecture.
• Establish governance, risk management, and compliance across initiatives.
• Engage senior leadership to secure buy-in and demonstrate benefits realization.
• Identify opportunities for automation, cloud adoption, and digital transformation.

Skills

Strategic thinking

Leadership

Technology expertise

Program management

Financial acumen

Communication

Problem solving

Job description

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Job Description: Program Lead - Technology Strategy & Delivery

The Role

This role sits within our Technology unit, supporting M&G Life ambitions. Our technology purpose is clear: drive growth through consistent, trusted, customer-centric solutions. By challenging the status quo and staying agile, we align technology with business strategies and enable innovation.

Purpose of the Role

• Provide leadership for technology within the business line, setting strategic direction and ensuring governance across all service management and delivery functions.
• Own the technology strategy and roadmap, driving alignment with business objectives and ensuring seamless integration of services into operational processes.
• Lead end-to-end delivery of technology initiatives, from strategic planning through execution, service transition, and continuous improvement in BAU.
• Champion service excellence and innovation, leveraging emerging technologies, automation, and best practices to deliver resilient, scalable, and future-ready solutions.
• Act as the accountable authority for technology priorities, balancing transformation ambitions with operational stability, risk management, and cost optimisation.
• Shape and enforce service management standards, ensuring consistent performance, compliance, and customer experience across all technology services.

Key Responsibilities

• Own E2E Delivery: Lead medium-to-high complexity technology programs, defining objectives, scope, resources, and expected outcomes.
• Technology Strategy Execution: Translate strategic goals into actionable delivery plans, ensuring alignment with enterprise architecture and innovation roadmap.
• Governance & Oversight: Implement robust governance, risk management, and compliance frameworks across all technology initiatives.
• Stakeholder Engagement: Communicate program outcomes and benefits to senior leadership and business stakeholders to secure buy-in.
• Innovation Leadership: Identify opportunities for automation, cloud adoption, and digital transformation to enhance efficiency and customer experience.
• Financial & Resource Management: Forecast budgets, manage cost drivers, and optimise resource allocation for both change and run functions.
• Performance Monitoring: Track delivery against KPIs, proactively address risks, and ensure benefits realization post-implementation.
• Vendor & Partner Management: Build strong relationships with technology partners and suppliers to ensure timely, quality delivery.
• Knowledge Sharing: Conduct lessons-learned sessions and mentor project managers to uplift delivery capability across the team.

Skills & Competencies

• Strategic Thinker: Ability to align technology initiatives with business growth objectives.
• Leadership & Influence: Skilled at motivating teams and influencing senior stakeholders.
• Technology Expertise: Strong understanding of enterprise platforms, cloud, automation, and digital innovation.
• Program Management Excellence: Advanced knowledge of methodologies (Agile, Waterfall, hybrid) and governance frameworks.
• Financial Acumen: Proven ability to manage multi-million budgets and optimise cost efficiency.
• Communication: Exceptional written and verbal skills; confident in leading workshops and steering committees.
• Problem Solving: Analytical mindset with ability to anticipate and mitigate risks.

Experience

• Proven Track Record: Significant experience delivering complex technology programs end-to-end.
• Financial Services: Essential; Life & Pensions desirable.
• Regulatory & Risk Change: Strong background in delivering within highly controlled environments.
• Innovation Delivery: Experience driving modernization initiatives (cloud migration, automation, digital platforms).
• Stakeholder Management: Skilled at engaging senior leadership and external partners..

What we offer:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside fina