Program Director, Energy Assistance

SHORE UP! Inc.; Salisbury; On-site; USD 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Project Director to lead the Maryland Energy Assistance Program. This role involves overseeing program operations, managing staff, and ensuring compliance with guidelines while providing essential support to individuals and families facing energy-related expenses. You will play a pivotal role in fostering partnerships with community organizations and stakeholders, ensuring that services are delivered effectively and efficiently. If you are a motivated leader with a passion for community service and a track record in program management, this opportunity is perfect for you.

Qualifications

• Bachelor's degree required with 5+ years of related experience.
• Strong organizational and communication skills essential.

Responsibilities

• Lead the planning and implementation of the Energy Assistance Program.
• Supervise staff and manage community outreach efforts.

Skills

Organizational Skills

Communication Skills

Time Management

Analytical Skills

Supervisory Skills

Education

Bachelor's Degree

Tools

Microsoft Office

Database Systems

Job description

Program: Energy Assistance Program.

Reports to: Administrator, Housing and Community Development.

Salary Range: $50,000-$60,000.

Status/Classification: Exempt Full-time.

Location: Salisbury.

Position Summary:

The Project Director is responsible for the effective management and successful implementation of the Maryland Energy Assistance Program (MEAP), which provides financial support to individuals and families for energy-related expenses. This position plays a key leadership role in overseeing program operations, supervising staff, maintaining partnerships, and ensuring compliance with community action guidelines.

Key Responsibilities:

Program Oversight & Administration:

1. Lead the planning, implementation, and evaluation of the MEAP program.
2. Ensure the delivery of services aligns with federal, state, and agency guidelines.
3. Monitor program eligibility, ensuring qualified participants receive timely assistance with current and delinquent utility bills.
4. Provide ongoing analysis of program performance, adjusting strategies as needed to meet deadlines and contract deliverables.

Staff Management:

1. Supervise and support Energy Assistance staff across multiple service sites.
2. Conduct hiring, training, performance evaluations, and professional development.
3. Ensure all team members receive required and preferred training in a timely manner.
4. Provide technical assistance and field support to program staff.

Fiscal Management:

1. Prepare and manage budgets in collaboration with the OHCD Director.
2. Monitor expenses to ensure cost-effective operations and adherence to funding requirements.
3. Maintain inventory control of program-related equipment.

Community Engagement & Outreach:

1. Oversee partnerships with community organizations and stakeholders.
2. Manage outreach, certification, and monitoring efforts at all energy assistance sites.
3. Foster positive relationships with federal, state, and local agencies, as well as other community-based organizations.

Compliance & Safety:

1. Develop and implement safety protocols to promote a healthy work environment.
2. Ensure program operations comply with SHORE UP!’s policies and applicable laws.

Qualifications:

Required:

1. Bachelor’s degree from an accredited college or university.
2. Minimum of five (5) years of related experience.
3. Proven ability to supervise and administer eligibility and enrollment for low-income benefit programs.
4. Strong organizational, communication, and time management skills.
5. Ability to work effectively under pressure.

Preferred:

1. Experience with the Maryland Office of Home Energy Assistance Program (OHEP).
2. Proficiency in Microsoft Office and database systems.
3. Ability to evaluate staff performance and monitor work progress.
4. Strong verbal and written communication skills.
5. Detail-oriented with excellent analytical skills.

Willingness and ability to travel locally, regionally, and nationally for meetings, workshops, and conferences.

For more details, visit us at: https://shoreup.org/employment/join-our-team/

To apply, email [e-mail] by submitting a resume, cover letter and/or employment application linked below https://shoreup.org/wp-content/uploads/2024/06/Employment-Application.pdf.