Program Director 1

ZipRecruiter; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in Supportive Services is seeking a Program Director to provide strategic leadership and ensure program integrity. This role involves overseeing program operations, managing staff, ensuring compliance, and preparing budgets while maintaining quality service delivery to clients.

Qualifications

• Experience in program administration and operations.
• Strong understanding of compliance and reporting procedures.
• Ability to effectively supervise staff and manage budgets.

Responsibilities

• Oversee administration and operations of the program.
• Ensure compliance with contract and agency policies.
• Supervise and support staff, including evaluations and training.

Skills

Leadership

Management

Communication

Coordination

Education

Relevant management qualifications

Job description

Job Description

The employee in this classification shall report to the Regional Director of Supportive Services or Vice President of Supportive Services. The Program Director provides leadership and ensures program integrity. The responsibilities are managerial in nature. The Program Director is responsible for the administration and operations of the program(s) and is accountable for the general welfare of staff and clients. The Program Director oversees the supervision of all staff and clients, as well as the safety and security of the program(s). The Program Director is responsible for ensuring contract compliance, all reporting procedures, and appropriate fiscal management.

Scope of Duties:

1. Interact with all clients, staff, and outside contacts with respect and courtesy.
2. Maintain client and staff confidentiality in compliance with administrative policies and procedures.
3. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
4. Supervise assigned staff, including the completion of performance evaluations and regular supervisory sessions.
5. Ensure compliance with the agency's Administrative Policies and Procedures.
6. Develop, implement, and maintain the Program Policy and Procedures Manual, including ongoing review and updates.
7. Prepare recommendations for the annual budget with input from direct reports, anticipating personnel and operational needs for the upcoming fiscal year.
8. Ensure the quality delivery of all program services.
9. Assess staff training needs and coordinate staff development plans.
10. Conduct regular Program Management Meetings, Team Meetings, Staff Meetings, and House/Client Meetings.
11. Conduct regular program evaluations to ensure program integrity.
12. Ensure contract compliance and maintain a positive relationship with funding sources.
13. Conduct regular, unscheduled off-hour visits to the program(s).
14. Actively recruit for vacant staff positions to ensure appropriate staffing levels.
15. Follow all safety and security procedures required by the agency, licensing agencies, and funding sources.
16. Network with other community agencies to develop resources for clients.
17. Represent the agency and actively participate in external coalitions, committees, and meetings.
18. Ensure the collection of all data to support outcome studies required by the agency or funding sources.
19. Complete any additional duties assigned.

ADA Essential Functions