Program Director

CBRE, Inc.; Greater London; On-site; GBP 120,000 - 150,000; Full time

Job summary

CBRE, Inc. is seeking a Program Director to lead a portfolio of projects and programmes, coordinating cross-functional teams and managing client relationships. You will drive strategic programme execution, align with stakeholders, and ensure successful outcomes across high-profile initiatives.

The role emphasizes governance, process improvement, and delivering exceptional workplace experiences while championing CBRE's values and client satisfaction.

Qualifications

• Bachelor's degree (BA/BS) and 8+ years of related experience or equivalent.
• Significant programme and project management experience in complex environments.
• Strong stakeholder management and ability to communicate complex information.

Responsibilities

• Lead end-to-end delivery of complex projects and programmes across multiple workstreams.
• Establish project schedules, track milestones, and ensure deadlines.
• Act as key client contact and escalation point for programme delivery matters.
• Facilitate governance meetings and provide regular status reports to senior leadership.
• Develop and enhance processes and services to meet evolving client requirements.
• Create programme charters, integrated timelines, and delivery frameworks.

Skills

Stakeholder management

Leadership

Communication

Analytical thinking

Problem solving

Financial acumen

Project governance

Cross-functional collaboration

Education

Bachelor's degree

PgMP or PMP certification

Tools

MS Project

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Job Purpose

As a CBRE Program Director, you will lead the delivery of a portfolio of projects and programmes that support major client initiatives. This role is responsible for driving strategic programme execution, coordinating cross-functional stakeholders, managing client relationships, and ensuring successful outcomes across complex and high-profile programmes.

What You'll Do

• Lead the end-to-end delivery of complex projects and programmes across multiple workstreams.
• Establish project schedules, track milestones, and ensure deadlines are achieved.
• Act as a key client contact and escalation point for programme delivery matters.
• Facilitate programme governance meetings and provide regular status reporting to senior leadership.
• Develop and enhance processes and services to meet evolving client requirements.
• Create programme charters, integrated timelines, and delivery frameworks to maintain successful execution.
• Manage relationships with internal teams, clients, suppliers, and external partners.
• Influence operational teams across Project Management, Facilities Management, and landlord stakeholders to deliver exceptional workplace experiences.
• Identify and resolve complex operational and organisational challenges using a strategic and solutions-focused approach.
• Drive continuous improvement by enhancing programmes, processes, and delivery standards.
• Champion behaviours aligned with CBRE's RISE values while building alignment across diverse stakeholder groups.

What You'll Need

• Bachelor's degree preferred with 8-12 years of relevant experience, or an equivalent combination of education and experience.
• Significant programme and project management experience within complex business environments.
• Strong stakeholder management skills with the ability to communicate sensitive and complex information effectively.
• Proven ability to influence, negotiate, and achieve results across multiple functions and stakeholder groups.
• Advanced leadership capabilities with experience managing priorities that impact multiple departments or business functions.
• Strong analytical, organisational, and problem-solving skills.
• Advanced knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
• An inquisitive mindset with a focus on continuous improvement and operational excellence.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And EXPERIENCE

Bachelor's degree (BA/BS) from 4-year college or university. Minimum eight years of related experience. Minimum four years of leadership support experience required.

CERTIFICATES and/or LICENSES

PgMP (Program Management Professional) or PMP (Project Management Professional) certifications preferred.

Communication Skills

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS And ABILITIES

Strong leadership, problem-solving and analytical skills. Strong process skills. Strong sense of urgency. High level of problem solving skills in ambiguous environment. Strong sense of accountability and ownership.

Intermediate skills with Microsoft Office Suite including MS Project.

SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.