Program Coordinator

EF Education First; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

EF Education First invites applications for a Qualifications Program Coordinator at its prestigious Hult Ashridge campus. This role requires a proactive individual capable of organizing programs, managing student experiences, and providing faculty support in a dynamic educational environment. Candidates should have degree-level education, strong organizational skills, and a desire for continual improvement. EF Education First promotes diversity and offers a range of employee benefits, including flexible working options and access to significant learning resources.

Benefits

Flexible working hours

25 days paid holiday

On-site gym access

Company pension and healthcare schemes

Access to online learning resources

Free parking

Qualifications

• Educated to degree level or relevant business qualification.
• Experience in higher education sector is helpful.
• Desire for efficiency and constant improvement.

Responsibilities

• Coordinate qualifications programs ensuring smooth delivery.
• Administer program documentation and track student progress.
• Build relationships with internal teams for program success.

Skills

Attention to detail

Team player

Excellent communication

Organizational skills

Proficiency in Microsoft Office

Understanding of CRM systems

Education

Degree level education

Tools

Salesforce

Learning Management Systems (MyCourses)

Microsoft Teams

Zoom

Job description

Hult Coaching Qualifications, based at our Hult Ashridge campus, is part of Hult International Business School, a globally recognized triple accredited executive business school. We have been supporting the learning and development of leaders at the Hult Ashridge campus for over 65 years and deliver Executive Qualifications and Apprenticeships to 1,000 students (including apprentices).

The Opportunity

This is a rare opportunity to join our excellent qualifications team as a Qualifications Program Coordinator. To be successful, you will be an organized, flexible and hard-working person who embraces change, brings positive energy to the team and works well under pressure.

Our Program Coordinators are experts at delivering exceptional participant and faculty support for our high value academic programs. They have proven skills as communicators, are highly organized and work proactively to ensure programs are delivered to a very high standard and achieve excellent student satisfaction.

Responsibilities

• Proactive coordination of their Qualifications programs guided by the Program Manager and the Academic Director to ensure programs run smoothly
• Close liaison with Ashridge House for all services required whilst delivering programs on-site
• Technical facilitation to support faculty and participants when delivering programs online
• Become an expert on their program, referring to handbooks, assignment briefs and regulations, so can advise and respond to student and other queries
• Excellent administration of: program documentation, student enrollment, assessment, marking and results dissemination, student activity and progress tracking, accurate student records and reporting
• Ensure successful delivery of program activities: the student experience, planning and booking logistics/resources, program materials and student satisfaction surveys
• Build excellent relationships with internal teams: faculty, finance, house, sales to share knowledge and mutual needs, be a trusted go to person for their program
• Accurate and timely use of our internal invoicing system to code invoices to pay suppliers (including Adjuncts)
• Setting up and using strategic technical platforms including: Salesforce Student Learning Portal and Student database (MyCourses and MyStudents) Zoom and Teams for webinars/online presentations.

Candidate Profile

• A proficient user of Microsoft Office software, in particular Excel and PowerPoint
• A good working knowledge of Teams and Zoom
• Relational and a team player with a practical can-do attitude
• Very organized, plans ahead, attention to detail, gets things right and knows when to stop checking and move to action for optimum quality/speed balance
• Desire for efficiency and constant improvement
• Confident person who embraces change, tries new things and leverages technology
• Educated to degree level or relevant business qualification or experience
• Experience of higher education sector is helpful
• Experience with Salesforce (CRM) and Learning Management Systems such as MyCourses is desirable but not essential and full training will be given.

Employee Benefits

• Flexible working in line with operational requirements.
• 25 days paid holiday each year.
• Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities)
• Access to excellent company pension and healthcare schemes
• Free access to Leadership Live, our award-winning online learning resource tool.
• Free on-site parking

Additional Information

Hult is a global institution with campuses in London, Boston, Dubai, San Francisco, Shanghai, London as well as Ashridge near London. We strive to be the most relevant business school in the world by transforming the lives of individuals and organizations through providing an exceptionally valuable and enduring education that brings together people, cultures, and ideas from all around the world.

Hult International Business School values diversity and is an equal opportunity employer. We offer competitive salaries and benefits in a global, deeply multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we want to hear from you.

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Created on 12/07/2025 by TN United Kingdom