Program & Community Manager

ZipRecruiter; London; Hybrid; Full time

Job summary

A leading technology company is seeking a Program & Community Manager to enhance developer engagement. The role involves strategic planning and community leadership across EMEA, focusing on impactful outreach programs. Ideal candidates will have a strong background in program management and community engagement, along with excellent communication skills.

Qualifications

• 5+ years in program/project management.
• 3+ years in customer-facing or community engagement roles.
• Experience managing complex programs with stakeholders.

Responsibilities

• Plan and execute regional developer initiatives and collaborations.
• Build and maintain project dashboards, track KPIs.
• Manage vendor relationships and program budgets.

Skills

Program Management

Community Engagement

Communication

Data Analysis

Stakeholder Management

Education

Project Management Certification

Tools

Asana

JIRA

Salesforce

Marketo

Qualtrics

Job description

Job Description

Program & Community Manager - Developer Engagement
Location: London | Hybrid: 3 days in office, 2 remote
Contract: 6 months
Location: London
Hybrid working: 3 days in office
Daily rate: £300-£350
Start date: ASAP

Are you a strategic organiser with a flair for bringing people together? Do you love working with tech communities, building strong networks, and leading impactful programs that truly make a difference? If so, this could be your perfect next move.
We're looking for a confident and collaborative Program & Community Manager to lead regional developer engagement efforts and oversee the successful delivery of initiatives that support one of the world's largest developer ecosystems.

What you'll be doing
This is a hybrid role, split between program delivery and community leadership. You'll be the driving force behind developer-focused events and outreach, while also scaling support for local tech user groups and community advocates.
Program Management (50%)

• Plan and execute regional developer initiatives, meetups, and third-party event collaborations




• Build and maintain project dashboards, track KPIs, and clearly demonstrate impact




• Streamline operations, introduce smarter workflows, automation, and process improvements




• Manage vendor relationships and program budgets




• Align your work with wider organisational objectives and cross-functional teams

Community Engagement (50%)

• Own and grow the User Group Program across a key region in EMEA




• Develop authentic relationships with community leaders, tech influencers, and developer advocates




• Support the delivery of grassroots events like Community Days and user-led workshops




• Gather feedback from the field and use it to shape future programs




• Help community organisers thrive; mentoring, promoting, and enabling them with resources

About you
You're a natural connector and strategic thinker who thrives on making things happen. Whether you're running events or building a dashboard, you bring energy, structure, and a solutions-focused mindset.
Essentials

• 5+ years in program/project management




• 3+ years in customer-facing or community engagement roles




• Proven experience managing complex programs with multiple stakeholders




• Strong data and reporting skills, able to turn insight into action




• Excellent communicator, comfortable engaging with both technical and non-technical audiences




• Familiar with developer culture and technical communities

Nice-to-haves

• Experience managing developer-focused communities or working in DevRel




• Proficiency in a second European (German, French, Spanish…)




• Exposure to tools like Asana, JIRA, Salesforce, Marketo, Qualtrics




• Project management certification (PMP, PRINCE2, or similar)




• Experience working with international or remote-first teams