Program Analyst - Part Time (28 Hours)

Willis Towers Watson; Ipswich; Remote; GBP 30,000 - 45,000; Part time

Job summary

Join WTW's Enterprise Operational Resilience team as a part-time Program Analyst. This role focuses on driving enterprise-wide resilience initiatives by supporting strategy development, data management, and collaboration across teams to enhance resilience practices. Ideal for candidates with operational resilience experience and strong communication skills, it provides an opportunity to work fully remote and be part of a diverse and inclusive environment.

Qualifications

• Deep understanding of global operational resilience regulations.
• Experience in operational resilience or risk roles within financial services.
• Strong communication skills tailored to diverse audiences.

Responsibilities

• Support execution of operational resilience strategy and project plans.
• Manage operational resilience tooling and conduct data analysis.
• Coordinate compliance assessments and contribute to policy updates.

Skills

Data Analysis

Communication

Project Management

Education

Operational Resilience or Risk Management Certifications (e.g., CBCI, CBCP, ISO 22301)

Tools

Excel

Power BI

Job description

Join our Enterprise Operational Resilience team as a part-time (4-day/week), fully remote Program Analyst—drive enterprise-wide resilience initiatives, tooling, and strategy across WTW.

This is a great opportunity for a Program Analyst responsible for enhancing resilience practices across WTW’s segments, functions, and processes, focusing on implementing and maturing enterprise-wide capabilities and enablers.

The Role

The position will support multiple initiatives including developing resilience-based tooling, data management, governance, and reporting capabilities aligned with organizational strategic goals. The role requires collaboration with teams across Technology, Cyber Security, Supplier Risk, and Enterprise Risk Management to ensure timely delivery of initiatives.

• Support the execution of the operational resilience strategy, including project plans, governance materials, and status updates.
• Assist in implementing resilience initiatives such as:
• Design and operationalize a global resilience and business continuity planning tool.
• Manage the tool's daily operations, address user issues, coordinate updates with the supplier, and oversee change management.
• Enhance dashboards and reports to visualize KPIs and KRIs related to resilience, and produce regular reports on risks and issues.
• Conduct data analysis to identify trends and resilience vulnerabilities.

Support compliance with global regulations, including assessments and gap analysis.

Coordinate annual reviews of policies, standards, and controls related to operational resilience and other areas such as cybersecurity and supplier risk.

Contribute to policy updates and communicate progress across the organization.

Collaborate with teams to embed resilience controls and ensure strategy alignment.

Partner with Enterprise Risk Management to integrate operational risk management requirements.

Leverage data, automation, and AI to improve resilience understanding and efficiency.

Promote awareness of operational resilience best practices through training and engagement.

Qualifications

• Deep understanding of global operational resilience regulations, including UK, EU (DORA), Singapore, and Ireland.
• Experience in operational resilience or risk roles within financial services or insurance.
• Proficiency in data analysis tools such as Excel and Power BI.
• Strong communication skills tailored to diverse audiences.
• Project management experience, especially leading cross-functional initiatives.
• Operational resilience or risk management certifications (e.g., CBCI, CBCP, ISO 22301) are desirable.

At WTW, we value diversity and are committed to an inclusive environment. We provide accommodations for applicants and employees and are an equal opportunity employer.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Business Development and Sales

Note: The job posting does not indicate it is expired.